Get Started with Administrator Certification Prep
Learning Objectives
After completing this unit, you'll be able to:
- Describe the key topic areas of the Salesforce Platform Administrator Certification.
- Access resources to prepare yourself for the Salesforce Platform Administrator Certification.
The Salesforce Platform Administrator Certification
The Salesforce Platform Administrator certification is designed for individuals who have platform administrator experience with Salesforce and who are continually looking for ways to assist their companies in getting even more from existing and new features and capabilities.
This exam covers these key topics, each making up a certain percentage of the exam.
- Configuration and setup 20%
- Object Manager and Lightning App Builder 20%
- Sales and marketing applications 12%
- Service and support applications 11%
- Productivity and collaboration 7%
- Data and analytics management 14%
- Workflow/process automation 16%
By successfully passing the Salesforce Platform Administrator exam, you demonstrate a thorough knowledge and understanding of the Salesforce platform across Sales, Service, and Collaboration clouds.
Preparing for the Exam
Preparing for the Salesforce Platform Administrator exam takes time! This module takes you through preparing for part of the exam. There are two additional modules to help you continue your journey toward certification.
- Platform Administrator Certification Prep: Applications and Activities
- Platform Administrator Certification Prep: Data and Automation
All three modules contain real-world scenarios, interactive flashcards, links to resources, and key topic areas to study.
Don’t forget to join the Trailblazer Community, where you can ask questions, collaborate, and join groups to help you prepare for your exam.
Exam Logistics and Policies
Curious about the logistics of the exam? Check out the exam guide.
The quality of our certification exams and the value that they provide is our highest priority. Protecting the security and confidentiality of our exams is essential to providing our customers with certifications that are respected and industry leading.
As a participant of the Salesforce Certification Program, you’re required to accept the terms of the Salesforce Certification Program Agreement. Below are important reminders about Salesforce certification exam-taking policies. You may also review these policies in detail in the Salesforce Certification Program Agreement and Code of Conduct Salesforce Help article.
Salesforce Certification Program participants should:
- Use Salesforce-approved study materials available on Trailhead to prepare for your certification exam, including certification exam guides, trailmixes/trails, Trailhead Academy courses, and Trailhead LIVE sessions
- Collaborate with other Trailblazers in the Trailblazer Community by joining a community group and finding a study buddy and/or mentor
- Review and abide by the guidelines for online proctored and in-person certification exams
- Submit a case with the Certification Security Team if you see any activity that undermines exam security
Salesforce Certification Program participants are prohibited from:
- Sharing, using, or requesting certification exam questions and answers, or superbadge solutions
- Offering, receiving, or asking for help during a certification exam
- Engaging in any behavior that violates the Salesforce Certification Program Agreement
Consequences for violating the program agreement include but are not limited to:
- Cancellation of upcoming and in progress certification exams
- Suspension from earning or revocation of Salesforce Certifications
- Removal from the Salesforce Certification Program and/or the Trailblazer Community
Maintain Your Certification
To maintain your Salesforce certifications, all certified professionals must successfully complete release maintenance modules specific to their certifications once per year. You may view specific maintenance requirements here. If you don’t complete your maintenance modules by the completion deadline, your certifications will expire.
If you’d like more information about certification maintenance, visit the Maintaining Your Salesforce Certification page.
Prepping for the Exam
This module is focused on these key topics, with each topic covered in its own unit.
- Configuration and setup 20%
- Object Manager and Lightning App Builder 20%
In each of the units, you learn the key areas to study for these sections of the exam, including working through common scenarios.
Up first, dive into the exam section on configuration and setup. Let's go!
Resources