ABOUT THE EXAM
Candidates should be able to successfully administer and configure a Salesforce application that meets customer field service operation requirements.
Get the Exam Guide
Get the Exam Guide
Earn your Prerequisites
Certification
The Salesforce Administrator credential is designed for those who have experience with Salesforce and continuously look for ways to assist their companies in getting even more from additional features and capabilities.
Certification
The Salesforce Service Cloud Consultant credential is designed for those who have experience implementing Service Cloud solutions in a customer-facing role. Candidates should be able to successfully design and implement Service Cloud solutions that meet customer business requirements, are maintainable and scalable, and contribute to long-term customer success.
Study & Prepare
Learn at your own pace with a learning path designed just for you.
~12 hrs 35 mins
Trailmix - Salesforce Trailhead
Preparing to sit for your Field Service Consultant credential? Check out this trailmix curated to help you get exam ready!
Join the community
Collaborate and study with fellow Trailblazers in the Trailblazer Community
Learn the skills
Learn with Salesforce experts and use the community to help you succeed.
Classes and Workshops
Maintain Your Credential
| Maintenance Module | Date Available | Completion Deadline |
|---|---|---|
| Summer ‘23 | Available Now! | August 2024 |
| Winter ‘24 | Available Now! | December 2024 |
| Spring '24 | Available Now! | April 2025 |
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Certification
The Salesforce Service Cloud Consultant credential is designed for those who have experience implementing Service Cloud solutions in a customer-facing role. Candidates should be able to successfully design and implement Service Cloud solutions that meet customer business requirements, are maintainable and scalable, and contribute to long-term customer success.