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+500 points
Module
Service Cloud Efficiency
Drive profitability with customer self-service, mobile connectivity, and analytics.
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~55 mins
Make the Move to Digital Two-Way Messaging
~10 mins
Incomplete
Use Mobile to Connect with Your Customers and Your Workforce
~10 mins
Incomplete
Deliver Personalized On-Site Service with Field Service
~10 mins
Incomplete
Create Self-Service Communities and Portals
~10 mins
Incomplete
Use Analytics to Gather Insights and Drive Profitability
~15 mins
Incomplete
~55 mins
Available on these trails
Empower Managers and Agents with Service Cloud
Boost Productivity with Customer 360
