Learn to apply AI with Agentforce on Trailhead

Skill up for the Agentforce era with Trailhead

Learn in-demand skills for free to drive your company and career forward. Anyone can get hands-on experience building intuitive AI agents that handle everyday tasks, enhance the customer experience, and create business impact. Be an Agentblazer and transform how work gets done.

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Learn the skills companies need

Experiential Learning

Get hands-on experience with Salesforce products and AI agent technology to understand the functionality so you can work smarter.

Gamified Platform

Get rewarded with points and badges when you learn new skills. Climb the Trailblazer Ranks to showcase your expertise.

Content for All Levels

Whether you're brand new to Salesforce or a seasoned pro, Trailhead has learning across every role and level empowering you to keep pace with innovation and succeed.

Discover how to build the future with Agentforce

Agentforce is what AI was meant to be. It goes beyond chatbots and copilots. Agentforce executes end-to-end tasks to scale work across all business functions, like resolving customer cases or qualifying sales leads. And companies need Agentblazers who can leverage the power of AI to make their visions a reality. With Trailhead, you can learn to build customizable autonomous agents and create a digital workforce across any role, any industry, or any use case.

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Hear from fellow Trailblazers

Trailhead is my go-to resource for hands-on experience with Agentforce. I've learned the skills needed to improve efficiency and deliver better customer satisfaction with AI agents.

Aaron McGriff

Sr. Administrator, IBM

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Through Trailhead, I gained a solid understanding of Agentforce, the ability to build my first agent, and the skills to deliver greater value to our customers.

Zarina Varley Scott

Associate Salesforce Consultant, Brightmark

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Becoming Salesforce certified has transformed my career. And with additional certifications, I now hold the knowledge to leverage AI technology, including how to handle AI and data ethically.

Gaurav Kheterpal

Founder & CEO, Vanshiv Technologies

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Learn with interactive content

Build the in-demand Agentforce, data, and CRM skills that empower you to achieve more with less. Create your own learning journey with AI-powered recommendations and guided pathways on Trailhead. Grow your expertise with bite-sized modules, hands-on practice, and real-world scenarios.

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Connect with Trailblazers

Tap into an amazing network of millions who help each other learn and succeed with the global Trailblazer Community. Share knowledge, ask questions, and solve problems with the help of Salesforce customers, partners, employees, and product specialists. From Agentblazers to Datablazers and beyond, there’s a community for you.

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Earn globally-recognized certifications

Validate your knowledge, highlight your skills, and prove your hands-on expertise with 60+ Salesforce Certifications. Earn certifications to grow your resume and open the door to new possibilities.

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Learn about AI with Trailhead on your mobile device

Trailhead GO

Learn new skills and connect with Trailblazers from anywhere. Download the Trailhead GO mobile app for iOS or Android today.

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