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Módulos: mergulhe em tópicos específicos

Os módulos apresentam tópicos específicos em unidades de tamanho reduzido. Descubra o que é cada recurso, quando ele é útil e como usá-lo. Depois, teste seus conhecimentos com os desafios interativos.


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Mostrando 831 módulos de 831

+100 pontos
Módulo

A quarta revolução industrial: Pesquisa rápida

Saiba como a tecnologia que impulsiona a Quarta revolução industrial afeta seus negócios.

~5min
+400 pontos
Módulo

AMPscript para profissionais de marketing

Conheça o AMPscript e abrace seu desenvolvedor interno.

~40min
+400 pontos
Módulo

API Planning Framework for Architects

Design your solution with the right API using the API planning framework.

~40min
+1.400 pontos
Módulo

API de interface de usuário

Crie a interface de usuário para aplicativos personalizados do Salesforce com a API de interface de usuário.

~1h45min
+400 pontos
Módulo

API-Led Integration for Business Reinvention

Use integration-first strategies to reinvent your business.

~40min
+600 pontos
Módulo

AWS Application Deployment and Monitoring

Discover the services that enable you to deliver and maintain high-performing apps.

~1h
+400 pontos
Módulo

AWS Cloud

Explore AWS Cloud and navigate the management interfaces.

~40min
+400 pontos
Módulo

AWS Cloud Acquisition

Learn the strategies and services that enable successful AWS Cloud buying and adoption.

~40min
+200 pontos
Módulo

AWS Cloud Practitioner Certification Prep

Use scenarios and interactive flashcards to study for the certification exam.

~20min
+500 pontos
Módulo

AWS Cloud Security

Use AWS security model and services to keep your applications safe.

~45min
+700 pontos
Módulo

AWS Compute

Explore AWS compute services that power your applications.

~1h5min
+500 pontos
Módulo

AWS Databases

Explore AWS database services.

~45min
+600 pontos
Módulo

AWS Identity and Access Management

Control authentication and authorization in AWS.

~1h
+500 pontos
Módulo

AWS Networking

Set up the best traffic route for your app on AWS.

~50min
+400 pontos
Módulo

AWS Optimization

Scale your app to deliver the best user experience.

~50min
+500 pontos
Módulo

AWS Pricing and Support

Explore the AWS pricing models, strategy, and support.

~45min
+600 pontos
Módulo

AWS Storage

Implement storage services in your AWS development environment.

~1h
+1.100 pontos
Módulo

Account Manager Targets in Manufacturing Cloud

Track sales goals and drive sales performance with account manager targets.

~1h15min
+400 pontos
Módulo

Accountability & Delegation

Master these dual skills to lead your team to success and maximize your impact.

~1h20min
+400 pontos
Módulo

Accounting Subledger for Nonprofits and Educational Institutions

Translate your revenue into permanent, transparent accounting data.

~55min
+200 pontos
Módulo

Aceleração de negócios de vendas

Use relatórios e painéis para voltar a movimentar negócios de vendas estagnados.

~40min
+1.000 pontos
Módulo

Acionadores do Apex

Escrever acionadores do Apex para executar ações personalizadas do banco de dados.

~1h
+100 pontos
Módulo

Admin & BA Job Comparison: Quick Look

Learn what Salesforce admins and business analysts do, and how their roles are different.

~10min
+600 pontos
Módulo

Administrator Certification Maintenance (Spring '20)

Review updates to Salesforce to maintain your Administrator certification.

~20min
+600 pontos
Módulo

Administrator Certification Maintenance (Summer ’19)

Review updates to Salesforce to maintain your Administrator certification.

~20min
+600 pontos
Módulo

Administrator Certification Maintenance (Winter '20)

Review updates to Salesforce to maintain your Administrator certification.

~20min
+1.500 pontos
Módulo

Administração da lista de opções

Escolha o campo Lista de opções correto para o trabalho, gerenciar listas de opções, e compartilhe valores da lista de opções.

~50min
+1.300 pontos
Módulo

Administração do Chatter para o Lightning Experience

Introdução à administração do Chatter no Lightning Experience.

~1h10min
+1.700 pontos
Módulo

Administração do Chatter para o Salesforce Classic

Desenvolva uma estratégia de distribuição do Chatter e ajude seus usuários a iniciarem a colaboração social empresarial.

~1h20min
+400 pontos
Módulo

Advanced Customer Journeys

Build engaging journeys for each stage in the customer lifecycle.

~40min
+800 pontos
Módulo

Advanced Salesforce Release Readiness Strategies

Learn how to leverage new Salesforce features across your organization.

~50min
+300 pontos
Módulo

Alexa Development Basics

Learn about the voice-enabled, cloud-powered service behind Echo devices from Amazon.

~35min
+300 pontos
Módulo

Alignment with Your Manager

Learn how to align with your manager and why it's important for you and your team.

~40min
+700 pontos
Módulo

Alternativas do Lightning aos botões JavaScript

Descubra soluções que funcionam bem com o Lightning para seus casos de uso envolvendo botões JavaScript.

~1h
+300 pontos
Módulo

Alumni Engagement with Education Cloud

Strengthen alumni connections through marketing automation and online communities.

~30min
+800 pontos
Módulo

Android nativo

Desenvolva aplicativos Android nativos usando o Salesforce Mobile SDK.

~1h25min
+400 pontos
Módulo

Annual Planning with Sales Operations

Create a clear path to success for sales teams with the right key performance indicators.

~40min
+300 pontos
Módulo

Análise de desempenho de vendas

Otimize seu desempenho de vendas com relatórios e painéis.

~55min
+1.300 pontos
Módulo

Apex Metadata API

Simplify your app’s setup and upgrade experience by working with metadata from Apex.

~1h40min
+2.200 pontos
Módulo

Apex assíncrono

Escreva código do Apex mais eficiente com o processamento assíncrono.

~1h50min
+400 pontos
Módulo

Aplicativos móveis da marca com o Mobile Publisher

Use o Mobile Publisher para criar e liberar o aplicativo móvel de sua marca.

~1h5min
+500 pontos
Módulo

App Design and Prototyping

Use research, storytelling, and expert tools to design and prototype your app.

~1h
+1.500 pontos
Módulo

App Development Without Limits

Avoid limits as you develop scalable apps.

~1h40min
+900 pontos
Módulo

App Development with Salesforce DX

Use the Salesforce command-line interface to create, convert, and deploy apps.

~3h15min
+400 pontos
Módulo

App Licensing and Customer Support for AppExchange

Manage licenses for your app, and provide great customer support.

~1h5min
+400 pontos
Módulo

App Messaging with MobilePush

Create and send push notifications and location-based messages in Marketing Cloud.

~45min
+300 pontos
Módulo

App Upgrading for AppExchange

Update your offering and share it with your customers.

~45min
+400 pontos
Módulo

AppExchange App Selling

Meet the Salesforce sales team and work with them to sell your app.

~55min
+500 pontos
Módulo

AppExchange App Trial Management

Convert your prospects to customers with a free trial of your AppExchange app.

~1h20min
+300 pontos
Módulo

AppExchange Checkout

Learn how Checkout helps you manage online payments and monitor sales for your solutions.

~45min
+500 pontos
Módulo

AppExchange Security Review

Devise an app security strategy and prepare for a security review.

~1h55min
+800 pontos
Módulo

AppExchange Solutions

Find solutions for your business and learn how to install them in your org.

~50min
+300 pontos
Módulo

Application Security Basics

Learn about application security and the job of an application security engineer.

~40min
+500 pontos
Módulo

Application Security Engineer Responsibilities

Learn how an application security engineer protects applications.

~55min
+300 pontos
Módulo

Architecture of Salesforce B2C Commerce

Learn the architecture and tools you use to develop for Salesforce B2C Commerce.

~30min
+300 pontos
Módulo

Artificial Intelligence for Advertisers

Use AI to target ads, identify new audiences, and track performance.

~35min
+500 pontos
Módulo

Artificial Intelligence for Email Marketers

Boost your email marketing with AI in Marketing Cloud.

~50min
+200 pontos
Módulo

Artificial Intelligence for Social Media

Track and analyze social sentiment and images using AI in Social Studio.

~20min
+300 pontos
Módulo

Atlassian Agile Basics

Learn Atlassian's take on agile project management, prioritization, teams, and ceremonies.

~30min
+200 pontos
Módulo

Atlassian Overview of Agile Frameworks

Get insights from Atlassian on the two most popular agile frameworks: Scrum and Kanban.

~25min
+300 pontos
Módulo

Audience Studio Basics

Manage consumer data with Audience Studio.

~30min
+3.700 pontos
Módulo

Aura Components Basics

Use os componentes do Aura para criar modernos aplicativos da Web com componentes de interface de usuário reutilizáveis.

~4h
+1.100 pontos
Módulo

Autenticação do usuário

Explore recursos de segurança como a autenticação de dois fatores, os domínios personalizados e o logon único.

~1h
+300 pontos
Módulo

Automotivação

Concentre-se, crie hábitos saudáveis e mantenha-se consciente durante o COVID-19.

~30min
+100 pontos
Módulo

B2B Administrator Accreditation Maintenance (Summer ‘20)

Review updates to Salesforce to maintain your B2B Administrator accreditation.

~10min
+300 pontos
Módulo

B2B Commerce on Lightning Experience Data Model

Use the commerce data model to plan, manage, and organize your B2B Commerce stores.

~40min
+300 pontos
Módulo

B2B Commerce on Lightning Experience Roles, Permissions, and Store Setup

Learn about roles, permissions, and store setup in B2B Commerce on Lightning Experience.

~40min
+200 pontos
Módulo

B2B Marketing Analytics Basics

See your marketing and sales data in one place and sell more effectively.

~25min
+300 pontos
Módulo

B2B Marketing Analytics Basics for Lightning App

Connect Pardot to Salesforce to align your marketing and sales teams.

~25min
+100 pontos
Módulo

B2B Marketing Analytics Plus: Quick Look

Use pre-built Analytics apps to meet your B2B marketing goals.

~10min
+200 pontos
Módulo

B2C Commerce Developer Certification Maintenance (Spring '20)

Review updates to maintain your B2C Commerce Developer certification.

~25min
+2.100 pontos
Módulo

Banco de dados e noções básicas do Apex

Use o Apex para adicionar lógica de negócios e manipular seus dados no Salesforce.

~2h45min
+400 pontos
Módulo

Bem-estar financeiro

Conheça as melhores práticas financeiras no seu caminho rumo à prosperidade.

~40min
+400 pontos
Módulo

Bem-estar no trabalho

Conheça o Camp B-Well, o programa de bem-estar dos funcionários da Salesforce.

~1h14min
+400 pontos
Módulo

Best Practices for Troubleshooting

Identify and solve problems in your org using a proven troubleshooting process.

~40min
+300 pontos
Módulo

Brand Alignment in Distributed Organizations

Learn how to deliver seamless customer engagement with Distributed Marketing.

~30min
+400 pontos
Módulo

Business Analyst Best Practices

Improve your skills as a business analyst with pro tips from the experts.

~40min
+400 pontos
Módulo

Business Experimentation

Test your business ideas using well-designed experiments.

~40min
+300 pontos
Módulo

COVID-19 and Public Health

Learn about COVID-19, the virus that causes it, and the public health response.

~50min
+100 pontos
Módulo

CPQ Specialist Certification Maintenance (Spring '20)

Review updates to Salesforce to maintain your CPQ Specialist certification.

~15min
+200 pontos
Módulo

CRM para o Lightning Experience

Conheça o Salesforce CRM e explore o Lightning Experience.

~40min
+600 pontos
Módulo

CRM para o Salesforce Classic

Comece a navegar no Salesforce CRM e personalizar sua experiência.

~30min
+300 pontos
Módulo

California Consumer Privacy Act Basics

Learn about the California Consumer Privacy Act (CCPA) and how to comply.

~40min
+1.000 pontos
Módulo

Caminho e áreas de trabalho

Oriente seus representantes durante os estágios das oportunidades com um layout de página otimizado.

~30min
+400 pontos
Módulo

Campaign Management with Nonprofit Success Pack

Manage all of your constituent engagement efforts with campaigns.

~1h30min
+200 pontos
Módulo

Care Coordination Basics

See how Salesforce Health Cloud makes patient care more collaborative and connected.

~20min
+500 pontos
Módulo

Channel Management and Partner Portal Strategy

Learn best practices for channel sales and partner portal management in Sales Cloud.

~50min
+400 pontos
Módulo

Channel Order App Basics

Use the Channel Order App to submit and manage customer orders.

~50min
+400 pontos
Módulo

Channel Sales for Partners

Personalize the partner experience to boost channel sales.

~40min
+1.600 pontos
Módulo

Chatter para o Lightning Experience

Saiba como usar o Chatter, atualizar seu perfil e começar a colaborar.

~55min
+400 pontos
Módulo

Ciclo de vida do aplicativo e modelos de desenvolvimento

Aprenda a usar os modelos de ciclo de vida de aplicativos e de desenvolvimento na plataforma do Lightning.

~40min
+300 pontos
Módulo

Civic Engagement in the US

Participate in government and politics through community outreach and voting.

~35min
+500 pontos
Módulo

Coaching & Feedback

Get practical tools and guidance on coaching your team.

~1h40min
+300 pontos
Módulo

Codificação para acessibilidade na web

Elabore um código para criar interfaces de usuário acessíveis.

~30min
+200 pontos
Módulo

Colaboração entre equipes de vendas

Use as ferramentas de colaboração do Salesforce para vender como uma equipe.

~20min
+300 pontos
Módulo

Colaboração virtual

Aprenda como colaborar com equipes distribuídas e gerenciar funcionários remotos.

~55min
+300 pontos
Módulo

Command-Line Interface

Learn the basics of working with a command-line interface tool.

~1h
+200 pontos
Módulo

Commerce Cloud Basics

Give customers a seamless commerce experience that integrates with your backend systems.

~20min
+300 pontos
Módulo

Commerce Cloud Features

Learn how you can sell, recommend, and manage merchandise with these powerful features.

~15min
+300 pontos
Módulo

Commerce Cloud and the Customer Success Platform

Unify your service and marketing experience with the Salesforce Customer Success Platform.

~30min
+100 pontos
Módulo

Commerce Cloud: Quick Look

Grow your brand and make every customer interaction count with Commerce Cloud.

~10min
+300 pontos
Módulo

Community Project Development with CumulusCI

Start a new development project, and capture and share customizations.

~1h
+1.500 pontos
Módulo

Componentes Web do Lightning e dados do Salesforce

Desenvolva componentes Web do Lightning que interajam com os dados em sua organização do Salesforce.

~1h10min
+200 pontos
Módulo

Comunidades no Financial Services Cloud

Entenda o que são as comunidades, habilite-as em sua organização e crie sua primeira comunidade.

~40min
+200 pontos
Módulo

Conceitos básicos sobre o Volunteers for Salesforce (V4S)

Transforme o gerenciamento de voluntários de sua organização com ferramentas potentes, baseadas na nuvem.

~30min
+2.700 pontos
Módulo

Configurable Bundles in Salesforce CPQ

Learn how to create bundles of products using Salesforce CPQ.

~2h30min
+1.500 pontos
Módulo

Configuração de Previsões colaborativas

Configure recursos de previsão para satisfazer as necessidades de suas equipes de vendas.

~1h10min
+1.100 pontos
Módulo

Configuração de previsões colaborativas

Configure previsões para permitir que os usuários prevejam receitas e quantidades de vendas.

~1h10min
+500 pontos
Módulo

Configuração do Marketing Cloud

Configure sua nova conta do Marketing Cloud, adicione usuários, envie e-mails e rastreie seus resultados.

~1h45min
+400 pontos
Módulo

Configuração do Marketing Cloud Connect

Configure o Salesforce CRM e o Marketing Cloud para compartilhar dados essenciais em suas nuvens.

~1h10min
+200 pontos
Módulo

Configuração do myTrailhead

Atribuir permissões, configurar um subdomínio, personalizar a marca e criar links detalhados.

~40min
+600 pontos
Módulo

Configurações da organização da empresa

Saiba mais sobre pesquisa, configurações regionais, várias moedas e controles da interface de usuário.

~25min
+200 pontos
Módulo

Consent Management for Health Cloud

Configure and upload care program consent documents in Health Cloud.

~30min
+500 pontos
Módulo

Constituent Data Management with Nonprofit Success Pack

Manage all your contacts and connect them to activities, organizations, and each other.

~1h45min
+300 pontos
Módulo

Constituent Email Management with Nonprofit Success Pack

Learn how to manage email to individuals and small groups more efficiently.

~55min
+500 pontos
Módulo

Constituent Management in EDA

Create a 360 degree view of your constituents in EDA.

~1h40min
+200 pontos
Módulo

Consultants on AppExchange

Find Salesforce experts to help on your projects.

~20min
+700 pontos
Módulo

Consumer Goods Cloud Data Model

Use the Consumer Goods data model to plan, manage, and track your retail activities.

~1h10min
+300 pontos
Módulo

Consumer Interaction Management

Eleve a experiência do consumidor a um novo patamar com o gerenciamento da interação em tempo real.

~25min
+400 pontos
Módulo

Contact Builder Implementation

Create a data model that gives businesses a single view of their customers.

~45min
+300 pontos
Módulo

Contact Center Design and Setup

Learn Salesforce-tested strategies to build a contact center fast.

~30min
+400 pontos
Módulo

Contact Center Operations

Optimize agent capacity and create collaborative workplace climates.

~40min
+400 pontos
Módulo

Contact Tracer Roles and Responsibilities

Learn how contact tracers help slow the spread of COVID-19.

~1h15min
+300 pontos
Módulo

Contact Tracing Interviews

Learn how to thoughtfully and effectively conduct a contact tracing interview.

~1h20min
+200 pontos
Módulo

Contact Tracing Using Work.com

Protect the health of your workforce using manual contact tracing from Work.com.

~30min
+400 pontos
Módulo

Contact and Account Settings in Nonprofit Success Pack

Set up accounts and contacts in NPSP.

~1h30min
+600 pontos
Módulo

Contas e contatos para Lightning Experience

Descubra como contas e contatos trabalham juntos no Salesforce.

~30min
+1.000 pontos
Módulo

Contas e contatos para o Salesforce Classic

Descubra como contas e contatos trabalham juntos no Salesforce.

~35min
+300 pontos
Módulo

Content Builder Block SDK

Use the Content Builder Block SDK to build a custom content block widget.

~30min
+400 pontos
Módulo

Content Builder Email Personalization for Partners

Create highly personalized emails with Content Builder.

~40min
+400 pontos
Módulo

Content Publishing with Social Studio

Create and manage social posts to enhance your customer experience.

~1h10min
+500 pontos
Módulo

Continuous Innovation with Copado

Sponsored content: Gather feedback, build a generative culture, and optimize your development process.

~55min
+300 pontos
Módulo

Continuous Integration Using Salesforce DX

Set up continuous integration tools to improve the quality of your code.

~1h40min
+1.700 pontos
Módulo

Contract Amendments with Salesforce CPQ

Use Salesforce CPQ to change existing quotes and contracts.

~1h40min
+500 pontos
Módulo

Core AWS Services

Learn the essential building blocks for a high-performing cloud infrastructure.

~55min
+300 pontos
Módulo

Criação de conteúdo de marketing

Conheça o valor de um conteúdo bem-sucedido e saiba como nossas ferramentas podem ajudá-lo a criar esse conteúdo.

~30min
+300 pontos
Módulo

Criação e envio de email

Aprenda as três etapas para criar um email de marketing eficaz.

~35min
+400 pontos
Módulo

Criação responsável de inteligência artificial

Remova o enviesamento de seus dados e algoritmos para criar sistemas éticos de inteligência artificial em sua empresa.

~45min
+400 pontos
Módulo

Culture of Feedback

Discover strategies and tools to help you establish a culture of feedback at your company.

~1h20min
+200 pontos
Módulo

CumulusCI Basics

Learn about CumulusCI, a toolset for collaboration.

~20min
+800 pontos
Módulo

CumulusCI Setup

Get set up to use CumulusCI.

~1h25min
+700 pontos
Módulo

CumulusCI for Managed Packages

Build and share a managed package for your app.

~55min
+700 pontos
Módulo

CumulusCI for Post-Install Customizations

Incorporate customizations and install your solution.

~1h5min
+100 pontos
Módulo

Custom Fields: Quick Look

Create fields in Salesforce to capture data for your business needs.

~10min
+1.200 pontos
Módulo

Custom Metadata Types Basics

Learn what custom metadata types are and develop them with clicks not code.

~1h10min
+100 pontos
Módulo

Custom Objects: Quick Look

Create custom objects that support the needs of your business.

~15min
+300 pontos
Módulo

Customer 360 Audiences Basics

Discover the customer data platform for marketers and prepare for implementation.

~30min
+400 pontos
Módulo

Customer 360 Audiences Segmentation

Create, filter, and activate marketing segments with Customer 360 Audiences.

~1h
+400 pontos
Módulo

Customer 360 Audiences for Admins

Set up your account and connect data sources to support your company’s business needs.

~1h
+400 pontos
Módulo

Customer 360 Data Manager Fundamentals

Discover the power of connected customer data.

~55min
+500 pontos
Módulo

Customer 360 Data Manager Setup

Learn how to set up Customer 360 Data Manager.

~55min
+400 pontos
Módulo

Customer Retention for Managers

Learn how to coach agents effectively and create your dream service workforce.

~45min
+200 pontos
Módulo

Customer Service in the Fourth Industrial Revolution

Learn about the technologies, trends, and generational shifts impacting contact centers.

~20min
+300 pontos
Módulo

Customer Success Strategies for AppExchange Partners

Help your customers succeed and turn them into advocates for your solutions.

~45min
+300 pontos
Módulo

Customer-Centric Data Strategies

Develop an enterprise data strategy that puts customers front and center.

~40min
+500 pontos
Módulo

Cyber Hygiene

Practice cyber hygiene to effectively mitigate cyber attacks.

~1h
+200 pontos
Módulo

Cyber Resilience

Learn how members of the board can promote an organization's cyber resilience.

~20min
+500 pontos
Módulo

Cyber Resilience During COVID-19

Discover what it means to be cyber resilient during COVID-19.

~50min
+400 pontos
Módulo

Cybersecurity Architect Responsibilities

Learn how cybersecurity architects design and deploy secure systems.

~50min
+200 pontos
Módulo

Cybersecurity Architecture

Learn about the role of cybersecurity architecture in an organization.

~20min
+600 pontos
Módulo

Cybersecurity Principles for Leaders

Understand the impact of cybersecurity risk management decisions for your organization.

~55min
+200 pontos
Módulo

Cybersecurity Risk Management

Discover what it means to build cybersecurity risk management in an organization.

~20min
+300 pontos
Módulo

Cybersecurity Risk Manager Responsibilities

Explore a cybersecurity risk manager’s role in identifying, managing, and detecting risks.

~30min
+500 pontos
Módulo

Cybersecurity Threat Prevention and Response

Learn how to prevent, respond to, and recover from cyber attacks.

~35min
+300 pontos
Módulo

Daily Productivity Tips for Sales

Learn how the best sales reps get more out of their day.

~30min
+300 pontos
Módulo

Data Analysis in Tableau Desktop

Create visualizations to analyze your data.

~50min
+300 pontos
Módulo

Data Connection in Tableau Desktop

Connect to your data and edit a data source in Tableau Desktop.

~45min
+200 pontos
Módulo

Data Filtering and Sorting in Tableau Desktop

Get a deeper analysis by filtering and sorting data.

~1h
+200 pontos
Módulo

Data Insights for Student Recruitment and Admissions

Employ Salesforce reporting and analytics to make informed strategy decisions.

~40min
+300 pontos
Módulo

Data Management with CumulusCI

Learn how to add a demonstration dataset that can be imported with CumulusCI.

~40min
+400 pontos
Módulo

Data Presentation and Publication in Tableau Desktop

Build dashboards and stories to gain insights and share your work.

~50min
+300 pontos
Módulo

Data Studio Basics

Learn about consumer data consent and secure data-sharing.

~30min
+400 pontos
Módulo

Data Visualization with Datorama

Use Datorama dashboards, pages, and widgets to view marketing data.

~50min
+300 pontos
Módulo

Datasets and Dashboards in B2B Marketing Analytics

Use datasets, lenses, and dashboards to organize and analyze your marketing data.

~45min
+400 pontos
Módulo

Datorama para Marketing

Conecte todos os seus dados de marketing em uma única plataforma centralizada.

~1h20min
+300 pontos
Módulo

Deep Learning and Natural Language Processing

Get an introduction to natural language processing and the basics of deep learning.

~2h
+200 pontos
Módulo

Demo Delivery Essentials

Prep and practice for a perfect demo delivery using techniques from Salesforce experts.

~20min
+200 pontos
Módulo

Demo Storytelling

Craft a compelling customer story with personas, characters, and storyboards.

~20min
+500 pontos
Módulo

Descoberta centrada no cliente para parceiros da Salesforce

Aprenda metas e desafios do cliente para criar a melhor estratégia para os negócios dele.

~45min
+500 pontos
Módulo

Desenvolvimento do Lightning Experience

Entenda como nosso novo UX afeta o Apex, Visualforce, APIs e muito mais.

~1h20min
+800 pontos
Módulo

Desenvolvimento do aplicativo AppExchange

Arregace as mangas para desenvolver, empacotar e testar seu primeiro aplicativo AppExchange.

~1h20min
+100 pontos
Módulo

Desenvolvimento rápido de aplicativos: Pesquisa rápida

Saiba como a Plataforma Customer 360 tem inovação e flexibilidade integradas.

~5min
+300 pontos
Módulo

Design Thinking for Sales

Discover what your prospects need so you can sell more effectively.

~25min
+500 pontos
Módulo

Design de aplicativo do Einstein Analytics

Aprenda os princípios de design de aplicativo e como usá-los para criar bons aplicativos do Einstein Analytics.

~1h
+300 pontos
Módulo

Designing for Web Accessibility

Learn strategies for creating accessible web products.

~30min
+1.000 pontos
Módulo

Destaques da versão Winter ‘21

Explore os destaques da versão Winter ‘21.

~2h10min
+100 pontos
Módulo

Diagramas de arquitetura do Salesforce: Início rápido

Saiba como os diagramas de arquitetura ajudam você a criar experiências do cliente conectadas.

~5min
+400 pontos
Módulo

Dicas e armadilhas dos componentes do Aura

Aprenda dicas e truques de desenvolvimento e pontos a serem observados.

~55min
+300 pontos
Módulo

Digital Advertising Transformed with Customer Data

Build a successful digital advertising strategy with an audience-based approach.

~30min
+200 pontos
Módulo

Digital Banking Basics

Learn about key industry trends and how banks can use Salesforce to adapt to them.

~25min
+300 pontos
Módulo

Digital Engagement

Engage with customers on any device to deliver exceptional experiences.

~45min
+400 pontos
Módulo

Digital Marketing Roadmap Development

Assess your program and digital maturity as you develop your marketing roadmap.

~40min
+300 pontos
Módulo

Digital Security Basics

Learn digital security terms and identify types of digital criminals and threats.

~30min
+2.400 pontos
Módulo

Discounting Tools in Salesforce CPQ

Automate discounts in CPQ based on volume or bundling.

~2h25min
+400 pontos
Módulo

Dispatcher Console for Admins

Make your field service dispatchers more productive with a customized console.

~1h
+300 pontos
Módulo

Distribuição do Lightning Experience

Desenvolva uma estratégia para fazer a transição de sua organização para o Lightning Experience e distribuir a nova interface de usuário entre seus usuários.

~55min
+700 pontos
Módulo

Distribuição do aplicativo Salesforce móvel

Desenvolva uma estratégia de distribuição para ajudar a sua empresa a fazer mais com o aplicativo Salesforce móvel.

~2h10min
+1.700 pontos
Módulo

Distribuição do fluxo de tela

Garanta que seus usuários possam acessar facilmente os fluxos que você criou.

~1h55min
+400 pontos
Módulo

Distributed Marketing Administration

Discover the power of Distributed Marketing and how to implement it.

~1h10min
+300 pontos
Módulo

Distributed Marketing Features

Learn to send branded, personalized messages to customers with Distributed Marketing.

~1h
+500 pontos
Módulo

Donation Management Basics with Nonprofit Success Pack

Learn how to manage donations with Nonprofit Success Pack.

~1h55min
+400 pontos
Módulo

Donation Soft Credit Management with Nonprofit Success Pack

Assign credit for a donation to one or more people who are not the donor.

~1h25min
+400 pontos
Módulo

Donor Insights with Education Cloud

Employ lead generation strategies and analytics to deepen relationships with donors.

~1h
+400 pontos
Módulo

Drucker School—Balanced Scorecard

Use a balanced scorecard to track your progress and get your company aligned.

~1h
+500 pontos
Módulo

Drucker School—Business Performance Basics

Create a blueprint for your organizational actions by answering five questions.

~1h
+700 pontos
Módulo

Drucker School—Customer & Market Strategy

Turn your organization into a customer and market-driven powerhouse with these insights.

~1h45min
+400 pontos
Módulo

Drucker School—Information Competency

Learn best practices for improving information quality for your company.

~40min
+500 pontos
Módulo

Drucker School—Organizational Change Leadership

Stay competitive with the Drucker principles for driving change within your organization.

~1h15min
+400 pontos
Módulo

EDA Configuration and Data Import

Configure EDA to support your educational institution's needs.

~55min
+400 pontos
Módulo

EDA Reports

Build reports to get the most out of your education data.

~1h35min
+300 pontos
Módulo

Education Architecture Setup

Learn how to set up your campus with Education Data Architecture (EDA).

~1h
+300 pontos
Módulo

Education Data Architecture Basics

Learn how Education Data Architecture (EDA) can help your educational institution.

~45min
+100 pontos
Módulo

Effective Emails: Quick Look

Get best practices for sending effective emails.

~10min
+500 pontos
Módulo

Eficiência do Service Cloud

Gere rentabilidade com autoatendimento de clientes, conectividade móvel e análises.

~55min
+900 pontos
Módulo

Einstein Analytics App Template Development

Use templates to distribute Einstein Analytics apps to your partners and customers.

~1h40min
+300 pontos
Módulo

Einstein Analytics Apps Basics

Discover Einstein Analytics prebuilt apps and learn how to create them.

~1h
+300 pontos
Módulo

Einstein Analytics Plus para parceiros de consultoria

Mostre a seus clientes como a business intelligence preditiva pode ajudá-los a trabalhar de maneira mais inteligente.

~30min
+600 pontos
Módulo

Einstein Analytics and Discovery Certification Maintenance (Spring '20)

Review updates to Einstein Analytics and Discovery to maintain your certification.

~20min
+600 pontos
Módulo

Einstein Analytics and Discovery Certification Maintenance (Winter '20)

Review updates to Einstein Analytics and Discovery to maintain your certification.

~20min
+300 pontos
Módulo

Einstein Analytics and Discovery Consultant Cert Prep: Data Layer and Admin

Use scenarios and flashcards to study for the certification exam.

~45min
+200 pontos
Módulo

Einstein Analytics and Discovery Consultant Cert Prep: Design & Discovery

Use scenarios and interactive flashcards to study for the consultant certification exam.

~30min
+200 pontos
Módulo

Einstein Analytics and Discovery Consultant Cert Prep: Security & Implementation

Use scenarios and interactive flashcards to study for the consultant certification exam.

~30min
+100 pontos
Módulo

Einstein Analytics and Discovery Consultant Certification Maintenance (Spring '19)

Review updates to Einstein Analytics and Discovery to maintain your certification.

~10min
+100 pontos
Módulo

Einstein Analytics and Discovery Consultant Certification Maintenance (Summer '19)

Review updates to Einstein Analytics and Discovery to maintain your certification.

~10min
+400 pontos
Módulo

Einstein Analytics for Service App

Get insights into your Service Cloud data with this prebuilt Einstein Analytics app.

~1h40min
+500 pontos
Módulo

Einstein Analytics para o aplicativo de Vendas

Coloque os dados do Sales Cloud para trabalhar com os poderosos painéis do aplicativo Einstein Analytics para Vendas.

~2h
+300 pontos
Módulo

Einstein Article Recommendations for Service

Recommend articles to service agents in real time with Einstein Article Recommendations.

~30min
+200 pontos
Módulo

Einstein Basics for Pardot Lightning App

Learn the basics of Pardot Einstein to provide new insights to marketing and sales users.

~20min
+300 pontos
Módulo

Einstein Bots Basics

Saiba como tornar o serviço de atendimento ao cliente mais inteligente e mais simples com chatbots.

~40min
+300 pontos
Módulo

Einstein Call Coaching

Use call coaching technology to help sales reps boost performance.

~25min
+300 pontos
Módulo

Einstein Case Classification

Improve case data with predictive intelligence and save your support agents time.

~30min
+300 pontos
Módulo

Einstein Customer Lifecycle Analytics

Use analytics templates to gather actionable insights from survey responses.

~1h
+300 pontos
Módulo

Einstein Email and Web Recommendations

Personalize email, mobile, and web content with AI-powered insights in Marketing Cloud.

~50min
+200 pontos
Módulo

Einstein Next Best Action

Recomende ofertas e ações no ponto de impacto máximo.

~30min
+300 pontos
Módulo

Einstein Product Recommendations for Commerce Cloud

Increase sales by giving your customers personalized recommendations as they shop.

~2h5min
+300 pontos
Módulo

Einstein Reply Recommendations for Service

Solve cases smartly with Einstein Reply Recommendations.

~30min
+400 pontos
Módulo

Einstein for Marketing Cloud Basics

Get to know the Einstein features in Marketing Cloud.

~45min
+300 pontos
Módulo

Einstein for Service Rollout Strategies

Create rollout strategies to solve cases quickly with AI.

~30min
+400 pontos
Módulo

Email Deliverability Concepts

Learn key terms and best practices to maintain good deliverability and IP reputation.

~40min
+400 pontos
Módulo

Empathetic Leadership

Lead with empathy during COVID-19.

~40min
+400 pontos
Módulo

Engagement & Retention

Attract and retain talent through daily, consistent engagement.

~1h20min
+300 pontos
Módulo

Engagement Plans and Levels in Nonprofit Success Pack

Create tasks and group constituents automatically with engagement plans and levels.

~40min
+300 pontos
Módulo

Engagement Splits in Journey Builder using AMPscript

Create journeys based on engagement with email links that use AMPscript.

~30min
+400 pontos
Módulo

Engajamento do usuário

Crie orientações no aplicativo para ajudar os usuários a obter o máximo de valor do seu aplicativo de vendas.

~40min
+1.100 pontos
Módulo

Enhanced Transaction Security

Monitor events, enforce policies, and get instant notifications based on rules you create.

~1h10min
+800 pontos
Módulo

Entitlement Management for Lightning Experience

Use entitlements to ensure your customers receive top-notch service.

~1h30min
+300 pontos