+1,600포인트
모듈
Service Cloud Agent Productivity
Help your agents work faster and more efficiently in the Service Console.
~1시간 30분
+700포인트
모듈
Salesforce Flow for Service
Simplify onboarding and guide your agents to resolve cases quickly and consistently.
~30분
+2,100포인트
모듈
Omni-Channel for Lightning Experience
Route work to the right agent for the job and get a complete view of your contact center.
~1시간 40분