Skip to main content 3월 5~6일에 샌프란시스코의 TDX 또는 Salesforce+에서 열리는 AI 에이전트 시대를 위한 개발자 컨퍼런스에 참여하세요. 지금 등록하기.
작업

Welcome to Your Learning Path

Before you get started, click the “follow” button on this Trailmix so you can easily find new content as it’s added here.

+1,100포인트
모듈

Field Service Basics

Learn about Field Service and set service territories.

~1시간 15분
+400포인트
모듈

Field Service Optimization

Maximize your schedule to get more work done, faster.

~1시간
+1,200포인트
모듈

Field Service Scheduling

Manage your schedule to maximize customer satisfaction and field service productivity.

~1시간 5분
+200포인트
모듈

Salesforce Maps Basics

Learn how to visualize and optimize your location data with Salesforce Maps.

~15분
+400포인트
모듈

Field Service Mobile

Connect mobile workers to your field service organization with this all-in-one mobile app

~1시간 10분
+1,300포인트
모듈

Field Service Dispatcher Console for Dispatchers

Use the dispatcher console to manage appointments, schedules, service resources, and maps.

~1시간 30분
링크

What is Field Service Management

Learn how to connect your teams, optimize operations, and amaze customers.

+500포인트
모듈

Coaching & Feedback

Get practical tools and guidance on coaching your team.

~1시간 40분
링크

How to Recruit and Retain Field Service Talent in Utilities

Find out how to appeal to the teams you need and keep them.

링크

Upsell and Cross-Sell With Field Service

With the right technology and training, your field service team is well-poised to promote everything from upgrades to new products.

링크

3 Ways to Amplify the Strategic Role of Field Service Today

New insights reveal how organizations are accelerating the strategic role of field service management.