Service Cloud Voice

Add advanced phone support to your service console to deliver top-notch customer service.

~10분

+200포인트

모듈

Omni-Channel Routing and Digital Engagement

Prepare your contact center for the multi-channel world.

~20분

+200포인트

모듈

Resolve cases faster and delight customers with Slack.

~20분

+1,600포인트

모듈

Help your agents work faster and more efficiently in the Service Console.

~1시간 30분

+500포인트

모듈

Learn how Salesforce uses Service Cloud to deliver great customer service.

~25분

+500포인트

모듈

Learn to lead a contact center in the digital era.

~30분

링크

Watch "Salesforce on Salesforce" featuring Jim Roth, EVP Customer Support, sharing how we use our technology to deliver customer support.

~7분