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Welcome to Your Learning Path

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Service Career Path

Check out the Service Career Path and learn the skills you'll need to pave your way in the service industry.

+400포인트
모듈

Culture of Feedback

Discover strategies and tools to help you establish a culture of feedback at your company.

~1시간 20분
+400포인트
모듈

Customer Retention for Managers

Learn how to coach agents effectively and create your dream service workforce.

~30분
+400포인트
모듈

Engagement & Retention

Attract and retain talent through daily, consistent engagement.

~1시간 20분
+1,600포인트
모듈

Service Cloud Agent Productivity

Help your agents work faster and more efficiently in the Service Console.

~1시간 30분