작업
Welcome to Your Learning Path
Before you get started, click the “follow” button on this Trailmix so you can easily find new content as it’s added here.
링크
Service Career Path
Check out the Service Career Path and learn the skills you'll need to pave your way in the service industry.
+400포인트
모듈
Culture of Feedback
Discover strategies and tools to help you establish a culture of feedback at your company.
~1시간 20분
+400포인트
모듈
Customer Retention for Managers
Learn how to coach agents effectively and create your dream service workforce.
~30분
+400포인트
~1시간 20분
+1,600포인트
모듈
Service Cloud Agent Productivity
Help your agents work faster and more efficiently in the Service Console.
~1시간 30분