+1,900포인트
고급
관리자
~3시간 8분
Explore Enhanced Channels
뱃지
Discover the benefits and capabilities of Service Cloud's Messaging portfolio.
+300 포인트
~25분
비디오
Help Customers in Enhanced Channels
Explore five ways that reps can work more efficiently in enhanced channels.
Message with Customers in Enhanced Channels
뱃지
Learn how and when to upgrade your standard WhatsApp, Facebook Messenger, or SMS channels.
+300 포인트
~20분
뱃지
Modernize your customer support experience with an enhanced WhatsApp channel in Messaging.
+400 포인트
~1시간
뱃지
Learn why and how to migrate to enhanced Chat–formerly Messaging for In-App and Web.
+300 포인트
~20분
비디오
Migrate from Legacy Chat to Enhanced Chat
Walk through a migration to Enhanced Chat.
뱃지
Explore features that improve your Enhanced Chat experience.
+500 포인트
~35분
Route Smarter with Enhanced Omni-Channel
뱃지
Elevate customer service with Enhanced Omni-Channel.
+100 포인트
~5분
더 알아보기
더욱 개인화된 고객 구매 과정을 생성하고 데이터 기반 의사 결정을 내리는 데 다른 Salesforce 제품이 어떻게 도움이 되는지 알아보세요.