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์ง€๊ธˆ์€ ์˜จ๋ผ์ธ Trailblazer Community๊ฐ€ ์ฝ๊ธฐ ์ „์šฉ์œผ๋กœ ์ œ๊ณต๋ฉ๋‹ˆ๋‹ค. Trailblazer Community๋Š” ๊ณง Slack์—์„œ ์ œ๊ณต๋˜์–ด ์ƒˆ๋กœ์šด ํ™œ๋™์„ ์ด์–ด๊ฐˆ ์˜ˆ์ •์ž…๋‹ˆ๋‹ค. FAQ ์ฝ๊ธฐ | ๋„์›€ ๋ฐ›๊ธฐ

์‚ฌ์šฉ์ž ์ •์˜ ํ•„๋“œ ์ถ”๊ฐ€

์ฐธ๊ณ 

์ฐธ๊ณ 

ํ•œ๊ตญ์–ด๋กœ ํ•™์Šตํ•˜์‹œ๊ฒ ์–ด์š”? Trailhead playground์—์„œ ํ•œ๊ตญ์–ด๋กœ ์‹ค์Šต ๊ณผ์ œ๋ฅผ ์‹œ์ž‘ํ•˜๊ณ , ๊ด„ํ˜ธ ์•ˆ์— ์ œ๊ณต๋œ ๋ฒˆ์—ญ์„ ์‚ฌ์šฉํ•ด ํƒ์ƒ‰ํ•ด ๋ณด์„ธ์š”. ์˜์–ด ๋ฐ์ดํ„ฐ๋ฅผ ๊ธฐ๋ฐ˜์œผ๋กœ ์‹ค์Šต ๊ณผ์ œ ๊ฒ€์ฆ์ด ์ด๋ฃจ์–ด์ง€๋ฏ€๋กœ ์˜๋ฌธ์œผ๋กœ ํ‘œ์‹œ๋œ ๊ฐ’๋งŒ ๋ณต์‚ฌํ•ด ๋ถ™์—ฌ ๋„ฃ์Šต๋‹ˆ๋‹ค. ํ•œ๊ตญ์–ด ์กฐ์ง์—์„œ ์‹ค์Šต ๊ณผ์ œ๋ฅผ ํ†ต๊ณผํ•˜์ง€ ๋ชปํ•œ ๊ฒฝ์šฐ, (1) ๋กœ์บ˜์„ ๋ฏธ๊ตญ์œผ๋กœ ๋ฐ”๊พธ๊ณ  (2) ์—ฌ๊ธฐ์— ์ œ์‹œ๋œ ์ง€์นจ์— ๋”ฐ๋ผ ์–ธ์–ด๋ฅผ ์˜์–ด๋กœ ๋ฐ”๊พผ ํ›„ (3) "Check Challenge(๊ณผ์ œ ํ™•์ธ)" ๋ฒ„ํŠผ์„ ๋ˆŒ๋Ÿฌ ๋‹ค์‹œ ์ง„ํ–‰ํ•ด ๋ณด์„ธ์š”.

์›ํ•˜๋Š” ์–ธ์–ด๋กœ Trailhead ์‚ฌ์šฉํ•˜๊ธฐ ๋ฑƒ์ง€๋ฅผ ํ™•์ธํ•ด ํ˜„์ง€ํ™”๋œ Trailhead ๊ฒฝํ—˜์„ ํ™œ์šฉํ•˜๋Š” ๋ฐฉ๋ฒ•์— ๋Œ€ํ•ด ์ž์„ธํžˆ ์•Œ์•„๋ณด์„ธ์š”.

๊ธฐ๋ณธ์ ์œผ๋กœ ์‚ฌ์šฉ์ž ์ •์˜ ๊ฐœ์ฒด์—๋Š” ๋ช‡ ๊ฐ€์ง€ ํ‘œ์ค€ ํ•„๋“œ๊ฐ€ ์žˆ์Šต๋‹ˆ๋‹ค. ๊ฐ ์ œ์•ˆ์— ๋Œ€ํ•œ ๊ด€๋ จ ์ •๋ณด๋ฅผ ์ €์žฅํ•˜๋ ค๋ฉด ๋” ๋งŽ์€ ํ•„๋“œ๋ฅผ ์ถ”๊ฐ€ํ•ด์•ผ ํ•ฉ๋‹ˆ๋‹ค. ํ•„๋“œ๋Š” ๋‹ค์–‘ํ•œ ์œ ํ˜•์˜ ๋ฐ์ดํ„ฐ๋ฅผ ์ €์žฅํ•  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค. ๋‚˜์ค‘์— ์•ฑ์„ ํ™•์žฅํ•  ๋•Œ ๋‹ค์–‘ํ•œ ํ•„๋“œ๋ฅผ ์‚ดํŽด๋ณด์„ธ์š”. ์ง€๊ธˆ์€ ํ•„์š”ํ•œ ๋ช‡ ๊ฐ€์ง€ ํ•„๋“œ๋งŒ ์ถ”๊ฐ€ํ•ด๋ณด๊ฒ ์Šต๋‹ˆ๋‹ค.

  1. ํ†ฑ๋‹ˆ๋ฐ”ํ€ด ์•„์ด์ฝ˜ ์„ค์ •์„ ํด๋ฆญํ•˜๊ณ  Setup(์„ค์ •)์„ ์„ ํƒํ•ฉ๋‹ˆ๋‹ค. ๊ทธ๋Ÿฌ๋ฉด Setup(์„ค์ •)์ด ์ƒˆ ํƒญ์—์„œ ์‹คํ–‰๋ฉ๋‹ˆ๋‹ค.
  2. Object Manager(๊ฐœ์ฒด ๊ด€๋ฆฌ์ž) ํƒญ์„ ํด๋ฆญํ•ฉ๋‹ˆ๋‹ค.
  3. ๊ฐœ์ฒด ๋ชฉ๋ก์—์„œ Suggestion(์ œ์•ˆ)์„ ํด๋ฆญํ•ฉ๋‹ˆ๋‹ค.
  4. Fields & Relationships(ํ•„๋“œ ๋ฐ ๊ด€๊ณ„) ์„น์…˜์„ ํด๋ฆญํ•ฉ๋‹ˆ๋‹ค.
  5. New(์ƒˆ๋กœ ๋งŒ๋“ค๊ธฐ)๋ฅผ ํด๋ฆญํ•ฉ๋‹ˆ๋‹ค.

์„ค๋ช… ํ•„๋“œ ์ถ”๊ฐ€

์ด ํ•„๋“œ๋Š” ์ง์›์ด ์ œ์•ˆ์„ ์„ค๋ช…ํ•  ๋•Œ ์‚ฌ์šฉํ•ฉ๋‹ˆ๋‹ค.

  1. Data Type(๋ฐ์ดํ„ฐ ์œ ํ˜•)์— ๋Œ€ํ•ด Text Area (Long)(ํ…์ŠคํŠธ ์˜์—ญ(๊ธด ํ…์ŠคํŠธ))์„ ์„ ํƒํ•˜๊ณ  Next(๋‹ค์Œ)๋ฅผ ํด๋ฆญํ•ฉ๋‹ˆ๋‹ค.
  2. ์‚ฌ์šฉ์ž ์ •์˜ ํ•„๋“œ์— ๋Œ€ํ•ด ๋‹ค์Œ์˜ ์„ธ๋ถ€ ์‚ฌํ•ญ์„ ์ฑ„์›๋‹ˆ๋‹ค.
    1. Field Label(ํ•„๋“œ ๋ ˆ์ด๋ธ”): Suggestion Description(์ œ์•ˆ ์„ค๋ช…)
    2. Length(๊ธธ์ด): 32,768
    3. Visible Lines(๋ณผ ์ˆ˜ ์žˆ๋Š” ์ค„): 10
    4. Field Name(ํ•„๋“œ ์ด๋ฆ„): Suggestion_Description
    5. Help Text(๋„์›€๋ง ํ…์ŠคํŠธ): Please enter as much detail around this suggestion so we clearly understand your idea. (์•„์ด๋””์–ด ๋‚ด์šฉ์„ ๋ถ„๋ช…ํžˆ ์ดํ•ดํ•  ์ˆ˜ ์žˆ๋„๋ก ์ด ์ œ์•ˆ์— ๋Œ€ํ•ด ์ตœ๋Œ€ํ•œ ์ž์„ธํžˆ ์ž…๋ ฅํ•˜์„ธ์š”).
    6. ๋‹ค๋ฅธ ์˜ต์…˜์€ ๋ชจ๋‘ ๊ธฐ๋ณธ๊ฐ’์œผ๋กœ ๋‘ก๋‹ˆ๋‹ค.
  1. Next(๋‹ค์Œ)๋ฅผ ํด๋ฆญํ•ฉ๋‹ˆ๋‹ค.
  2. ๋‹ค์‹œ Next(๋‹ค์Œ)๋ฅผ ํด๋ฆญํ•ฉ๋‹ˆ๋‹ค.
  3. Save & New(์ €์žฅ ๋ฐ ์ƒˆ๋กœ ๋งŒ๋“ค๊ธฐ)๋ฅผ ํด๋ฆญํ•ฉ๋‹ˆ๋‹ค.

๋ฒ”์ฃผ ํ•„๋“œ ์ถ”๊ฐ€

์ด ํ•„๋“œ๋Š” ๊ฐ ์ œ์•ˆ์„ ๋ถ„๋ฅ˜ํ•˜๋Š” ๋ฐ ๋„์›€์ด ๋ฉ๋‹ˆ๋‹ค. ๋˜ํ•œ ๊ฐ€์žฅ ๋งŽ์ด ๋ฐ›๋Š” ์ œ์•ˆ ์œ ํ˜•์— ๋Œ€ํ•ด ๋” ์‰ฝ๊ฒŒ ๋ณด๊ณ ํ•  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค.

  1. Data Type(๋ฐ์ดํ„ฐ ์œ ํ˜•)์— ๋Œ€ํ•ด Picklist(์„ ํƒ ๋ชฉ๋ก)๋ฅผ ์„ ํƒํ•˜๊ณ  Next(๋‹ค์Œ)๋ฅผ ํด๋ฆญํ•ฉ๋‹ˆ๋‹ค.
  2. ์‚ฌ์šฉ์ž ์ •์˜ ํ•„๋“œ์— ๋Œ€ํ•ด ๋‹ค์Œ์˜ ์„ธ๋ถ€ ์‚ฌํ•ญ์„ ์ฑ„์›๋‹ˆ๋‹ค.
    1. Field Label(ํ•„๋“œ ๋ ˆ์ด๋ธ”): Suggestion Category(์ œ์•ˆ ๋ฒ”์ฃผ)
    2. Field Name(ํ•„๋“œ ์ด๋ฆ„): Suggestion_Category
    3. Enter values, with each value separated by a new line(๊ฐ๊ฐ ์ค„ ๋ฐ”๊ฟˆ์œผ๋กœ ๊ตฌ๋ถ„ํ•˜์—ฌ ๊ฐ’์„ ์ž…๋ ฅ) ๋ผ๋””์˜ค ๋ฒ„ํŠผ์„ ์„ ํƒํ•ฉ๋‹ˆ๋‹ค.
    4. ์„ ํƒ ๋ชฉ๋ก์— ๋Œ€ํ•ด ๋‹ค์Œ ๊ฐ’์„ ์ž…๋ ฅํ•ฉ๋‹ˆ๋‹ค(ํ•œ ์ค„์— ํ•˜๋‚˜์”ฉ).
      • Customer Service
      • Employee Services
      • Facilities/ IT
      • Kitchen Snacks
      • Other(๊ธฐํƒ€)
  1. Restrict picklist to the values defined in the value set(์„ ํƒ ๋ชฉ๋ก์„ ๊ฐ’ ์ง‘ํ•ฉ์— ์ •์˜๋œ ๊ฐ’์œผ๋กœ ์ œํ•œ)๋ฅผ ์„ ํƒ ์ทจ์†Œํ•ฉ๋‹ˆ๋‹ค.
  2. Next(๋‹ค์Œ)๋ฅผ ํด๋ฆญํ•ฉ๋‹ˆ๋‹ค.
  3. ๋‹ค์‹œ Next(๋‹ค์Œ)๋ฅผ ํด๋ฆญํ•ฉ๋‹ˆ๋‹ค.
  4. Save(์ €์žฅ)๋ฅผ ํด๋ฆญํ•ฉ๋‹ˆ๋‹ค.

์•ฑ ์‚ฌ์šฉํ•ด๋ณด๊ธฐ

  1. App Launcher(์•ฑ ์‹œ์ž‘ ๊ด€๋ฆฌ์ž) ์•ฑ ์‹œ์ž‘ ๊ด€๋ฆฌ์ž๋ฅผ ํด๋ฆญํ•ฉ๋‹ˆ๋‹ค.
  2. Suggestion Box(์ œ์•ˆ ์ƒ์ž)๋ฅผ ์„ ํƒํ•ฉ๋‹ˆ๋‹ค.
  3. Suggestions(์ œ์•ˆ) ํƒญ์„ ํด๋ฆญํ•˜๊ณ  New(์ƒˆ๋กœ ๋งŒ๋“ค๊ธฐ)๋ฅผ ํด๋ฆญํ•ฉ๋‹ˆ๋‹ค.
    ์ฐธ๊ณ : ๋‘ ๊ฐœ์˜ ์‚ฌ์šฉ์ž ์ •์˜ ํ•„๋“œ๊ฐ€ Suggestion(์ œ์•ˆ) ํŽ˜์ด์ง€์— ์ถ”๊ฐ€๋œ ๊ฒƒ์„ ๋ณผ ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค.
  4. ์ƒ˜ํ”Œ ์ œ์•ˆ์˜ ๋‚ด์šฉ์„ ์ž…๋ ฅํ•˜๊ณ  Save(์ €์žฅ)๋ฅผ ํด๋ฆญํ•ฉ๋‹ˆ๋‹ค.

์Šคํ‚ค๋งˆ ๋นŒ๋”์—์„œ ๊ฐœ์ฒด ๋ณด๊ธฐ

์Šคํ‚ค๋งˆ ๋นŒ๋”๋Š” Salesforce ๋ฐ์ดํ„ฐ๋ฒ ์ด์Šค์— ์ƒˆ๋กœ์šด ์‚ฌ์šฉ์ž ์ •์˜ ๊ฐœ์ฒด, ์‚ฌ์šฉ์ž ์ •์˜ ํ•„๋“œ ๋ฐ ๊ด€๊ณ„๋ฅผ ์ถ”๊ฐ€ํ•  ์ˆ˜ ์žˆ๋Š” ๋™์  ํ™˜๊ฒฝ์„ ์ œ๊ณตํ•ฉ๋‹ˆ๋‹ค. ๋˜ํ•œ ๊ฐœ์ฒด์— ์ƒˆ๋กœ์šด ์‚ฌ์šฉ์ž ์ •์˜ ํ•„๋“œ๋ฅผ ์ถ”๊ฐ€ํ•˜๊ฑฐ๋‚˜ ๊ด€๊ณ„์— ๋Œ€ํ•œ ์„ธ๋ถ€ ์‚ฌํ•ญ์„ ์ฐพ๊ธฐ ์œ„ํ•ด ์—ฌ๋Ÿฌ ํŽ˜์ด์ง€๋ฅผ ์˜ค๊ฐ€๋ฉฐ ํด๋ฆญํ•  ํ•„์š”๊ฐ€ ์—†์Šต๋‹ˆ๋‹ค.

์Šคํ‚ค๋งˆ ๋นŒ๋”์˜ ์Šคํฌ๋ฆฐ์ƒท

์Šคํ‚ค๋งˆ ๋นŒ๋”์—์„œ ์ œ์•ˆ ์‚ฌ์šฉ์ž ์ •์˜ ๊ฐœ์ฒด๋ฅผ ์‚ดํŽด๋ณด๊ฒ ์Šต๋‹ˆ๋‹ค.

  1. ์„ค์ •์„ ํด๋ฆญํ•˜๊ณ  Setup(์„ค์ •)์„ ์„ ํƒํ•ฉ๋‹ˆ๋‹ค. ๊ทธ๋Ÿฌ๋ฉด Setup(์„ค์ •)์ด ์ƒˆ ํƒญ์—์„œ ์‹คํ–‰๋ฉ๋‹ˆ๋‹ค. Setup(์„ค์ •)์—์„œ Quick Find(๋น ๋ฅธ ์ฐพ๊ธฐ) ์ƒ์ž์— Schema Builder(์Šคํ‚ค๋งˆ ๋นŒ๋”)๋ฅผ ์ž…๋ ฅํ•œ ํ›„ Schema Builder(์Šคํ‚ค๋งˆ ๋นŒ๋”)๋ฅผ ์„ ํƒํ•ฉ๋‹ˆ๋‹ค.
  2. ๊ฐœ์ฒด ํŒ”๋ ˆํŠธ์—์„œ Clear All(๋ชจ๋‘ ์„ ํƒ ํ•ด์ œ)์„ ํด๋ฆญํ•œ ํ›„ Suggestion(์ œ์•ˆ) ๊ฐœ์ฒด์™€ User(์‚ฌ์šฉ์ž)๋ฅผ ์„ ํƒํ•ฉ๋‹ˆ๋‹ค.
  3. ์บ”๋ฒ„์Šค ์˜์—ญ์— ๊ฐœ์ฒด๊ฐ€ ํ‘œ์‹œ๋˜์ง€ ์•Š์œผ๋ฉด Auto-Layout(์ž๋™ ๋ ˆ์ด์•„์›ƒ)์„ ํด๋ฆญํ•œ ํ›„ ์›ํ•˜๋Š” ๋ฐฉ์‹๋Œ€๋กœ ์ •๋ ฌ๋  ๋•Œ๊นŒ์ง€ ๋•๋‹ˆ๋‹ค.

์ œ์•ˆ์˜ ์ง„ํ–‰ ์ƒํ™ฉ์„ ์ถ”์ ํ•  ์ˆ˜ ์žˆ๋„๋ก ํ•„๋“œ๋ฅผ ๋” ์ถ”๊ฐ€ํ•ด๋ณด๊ฒ ์Šต๋‹ˆ๋‹ค.

์ƒํƒœ ํ•„๋“œ ์ถ”๊ฐ€

์ด ํ•„๋“œ๋Š” ์ œ์•ˆ ์ƒํƒœ๋ฅผ ์ถ”์ ํ•˜๋Š” ๋ฐ ๋„์›€์ด ๋ฉ๋‹ˆ๋‹ค. ๋˜ํ•œ ์ œ์•ˆ์ž๊ฐ€ ์ž์‹ ์˜ ์ œ์•ˆ์— ๋Œ€ํ•œ ์ง„ํ–‰ ์ƒํ™ฉ์„ ํŒŒ์•…ํ•  ์ˆ˜ ์žˆ๋Š” ๋ฐฉ๋ฒ•์ด๊ธฐ๋„ ํ•ฉ๋‹ˆ๋‹ค.

์ด ํ•„๋“œ์—๋Š” ๊ด€๋ฆฌ์ž๋งŒ ์ƒํƒœ๋ฅผ ๋ณ€๊ฒฝํ•  ์ˆ˜ ์žˆ๋Š” ๊ณ ์œ ํ•œ ๋ณด์•ˆ ํ”„๋กœํ† ์ฝœ์ด ์žˆ์Šต๋‹ˆ๋‹ค.

  1. Elements(์š”์†Œ) ํƒญ์„ ํด๋ฆญํ•ฉ๋‹ˆ๋‹ค. ๊ทธ๋Ÿฌ๋ฉด ๋ฐ์ดํ„ฐ๋ฒ ์ด์Šค ์Šคํ‚ค๋งˆ์— ์ถ”๊ฐ€ํ•  ์ˆ˜ ์žˆ๋Š” ๋ชจ๋“  ์ƒˆ๋กœ์šด ์š”์†Œ(๊ฐœ์ฒด ๋ฐ ํ•„๋“œ)๊ฐ€ ํ‘œ์‹œ๋ฉ๋‹ˆ๋‹ค.
  2. Picklist(์„ ํƒ ๋ชฉ๋ก) ํ•„๋“œ ์œ ํ˜•์„ ๋Œ์–ด์„œ Suggestions(์ œ์•ˆ) ๊ฐœ์ฒด์— ๋†“์Šต๋‹ˆ๋‹ค.
  3. ์‚ฌ์šฉ์ž ์ •์˜ ํ•„๋“œ์— ๋Œ€ํ•ด ๋‹ค์Œ์˜ ์„ธ๋ถ€ ์‚ฌํ•ญ์„ ์ฑ„์›๋‹ˆ๋‹ค.
    1. Field Label(ํ•„๋“œ ๋ ˆ์ด๋ธ”): Status(์ƒํƒœ)
    2. Field Name(ํ•„๋“œ ์ด๋ฆ„): Status(์ƒํƒœ)
    3. Values(๊ฐ’): (ํ•œ ์ค„์— ํ•˜๋‚˜์”ฉ)
      • New
      • Under Consideration
      • In Progress
      • Implemented
  1. Use first value as default value(์ฒ˜์Œ ๊ฐ’์„ ๊ธฐ๋ณธ๊ฐ’์œผ๋กœ ์‚ฌ์šฉ)๋ฅผ ์„ ํƒํ•ฉ๋‹ˆ๋‹ค.
  2. Save(์ €์žฅ)๋ฅผ ํด๋ฆญํ•ฉ๋‹ˆ๋‹ค.

์Šคํ‚ค๋งˆ ๋‹ค์ด์–ด๊ทธ๋žจ์˜ Suggestion(์ œ์•ˆ) ๊ฐœ์ฒด ์ƒ์ž์— ์žˆ๋Š” ํ•„๋“œ ๋ชฉ๋ก ์ƒ๋‹จ์— Status(์ƒํƒœ) ํ•„๋“œ๊ฐ€ ํ‘œ์‹œ๋ฉ๋‹ˆ๋‹ค.

๋‹ค์Œ์œผ๋กœ Status(์ƒํƒœ) ํ•„๋“œ์˜ ๋ณด์•ˆ์„ ์—…๋ฐ์ดํŠธํ•ฉ๋‹ˆ๋‹ค.

  • ์Šคํ‚ค๋งˆ ๋นŒ๋”์— ์žˆ๋Š” ๋™์•ˆ Suggestion(์ œ์•ˆ) ๊ฐœ์ฒด์— ๋ฐฉ๊ธˆ ์ถ”๊ฐ€ํ•œ Status(์ƒํƒœ) ํ•„๋“œ๋ฅผ ๋งˆ์šฐ์Šค ์˜ค๋ฅธ์ชฝ ๋ฒ„ํŠผ์œผ๋กœ ํด๋ฆญํ•ฉ๋‹ˆ๋‹ค. Manage Field Permissions(ํ•„๋“œ ๊ถŒํ•œ ๊ด€๋ฆฌ)๋ฅผ ํด๋ฆญํ•ฉ๋‹ˆ๋‹ค.
  • ์ด ํ•„๋“œ๋ฅผ ๋ชจ๋“  ์‚ฌ์šฉ์ž์— ๋Œ€ํ•ด ์ฝ๊ธฐ ์ „์šฉ์œผ๋กœ ๋งŒ๋“ค๋ ค๋ฉด ์—ด ์ƒ๋‹จ์˜ Read-Only(์ฝ๊ธฐ ์ „์šฉ) ํ™•์ธ๋ž€์„ ์„ ํƒํ•ฉ๋‹ˆ๋‹ค.
  • Read-Only(์ฝ๊ธฐ ์ „์šฉ) ์—ด์—์„œ System Administrator(์‹œ์Šคํ…œ ๊ด€๋ฆฌ์ž)๋ฅผ ์„ ํƒ ์ทจ์†Œํ•˜๊ณ  Save(์ €์žฅ)๋ฅผ ํด๋ฆญํ•ฉ๋‹ˆ๋‹ค.

๋‚ ์งœ ํ•„๋“œ ์ถ”๊ฐ€

์ด ํ•„๋“œ๋Š” ์ œ์•ˆ์ด ๊ตฌํ˜„๋œ ์‹œ๊ธฐ๋ฅผ ์ถ”์ ํ•˜๋Š” ๋ฐ ๋„์›€์ด ๋ฉ๋‹ˆ๋‹ค. ๋˜ํ•œ ์ดํ›„ ์‹ค์Šต์—์„œ ์ƒ์„ฑํ•˜๋Š” ์ˆ˜์‹ ํ•„๋“œ์—์„œ ์ด ํ•„๋“œ๋ฅผ ์ฐธ์กฐํ•˜๊ธฐ ๋•Œ๋ฌธ์— ์ค‘์š”ํ•ฉ๋‹ˆ๋‹ค.

์ด ํ•„๋“œ์—๋Š” ๊ด€๋ฆฌ์ž๋งŒ ๋‚ ์งœ๋ฅผ ๋ณ€๊ฒฝํ•  ์ˆ˜ ์žˆ๋Š” ๊ณ ์œ ํ•œ ๋ณด์•ˆ ํ”„๋กœํ† ์ฝœ์ด ์žˆ์Šต๋‹ˆ๋‹ค.

  1. Date(๋‚ ์งœ) ํ•„๋“œ ์œ ํ˜•์„ ๋Œ์–ด์„œ Suggestions(์ œ์•ˆ) ๊ฐœ์ฒด์— ๋†“์Šต๋‹ˆ๋‹ค.
  2. ์‚ฌ์šฉ์ž ์ •์˜ ํ•„๋“œ์— ๋Œ€ํ•ด ๋‹ค์Œ์˜ ์„ธ๋ถ€ ์‚ฌํ•ญ์„ ์ฑ„์›๋‹ˆ๋‹ค.
    1. Field Label(ํ•„๋“œ ๋ ˆ์ด๋ธ”): Implemented Date(๊ตฌํ˜„๋œ ๋‚ ์งœ)
    2. Field Name(ํ•„๋“œ ์ด๋ฆ„): Implemented_Date
    3. ๋‚˜๋จธ์ง€ ํ•„๋“œ๋Š” ๊ธฐ๋ณธ๊ฐ’์„ ๊ทธ๋Œ€๋กœ ์œ ์ง€ํ•ฉ๋‹ˆ๋‹ค.
    4. Save(์ €์žฅ)๋ฅผ ํด๋ฆญํ•ฉ๋‹ˆ๋‹ค.
      ์ฐธ๊ณ : ์Šคํ‚ค๋งˆ ๋‹ค์ด์–ด๊ทธ๋žจ์˜ Suggestion(์ œ์•ˆ) ๊ฐœ์ฒด ์ƒ์ž์— ์žˆ๋Š” ํ•„๋“œ ๋ชฉ๋ก ์ƒ๋‹จ์— Implemented Date(๊ตฌํ˜„๋œ ๋‚ ์งœ) ํ•„๋“œ๊ฐ€ ํ‘œ์‹œ๋ฉ๋‹ˆ๋‹ค.

๋‹ค์Œ์œผ๋กœ Implemented Date(๊ตฌํ˜„๋œ ๋‚ ์งœ) ํ•„๋“œ์˜ ๋ณด์•ˆ์„ ์—…๋ฐ์ดํŠธํ•ฉ๋‹ˆ๋‹ค. ย 

  1. ์Šคํ‚ค๋งˆ ๋นŒ๋”์— ์žˆ๋Š” ๋™์•ˆ Suggestion(์ œ์•ˆ) ๊ฐœ์ฒด์— ๋ฐฉ๊ธˆ ์ถ”๊ฐ€ํ•œ Implemented Date(๊ตฌํ˜„๋œ ๋‚ ์งœ) ํ•„๋“œ๋ฅผ ๋งˆ์šฐ์Šค ์˜ค๋ฅธ์ชฝ ๋ฒ„ํŠผ์œผ๋กœ ํด๋ฆญํ•ฉ๋‹ˆ๋‹ค. Manage Field Permissions(ํ•„๋“œ ๊ถŒํ•œ ๊ด€๋ฆฌ)๋ฅผ ํด๋ฆญํ•ฉ๋‹ˆ๋‹ค.
  2. ์—ด ์ƒ๋‹จ์—์„œ Read-Only(์ฝ๊ธฐ ์ „์šฉ)๋ฅผ ์„ ํƒํ•˜์—ฌ ๋ชจ๋“  ์‚ฌ์šฉ์ž์— ๋Œ€ํ•ด ์ด ํ•„๋“œ๋ฅผ ์ฝ๊ธฐ ์ „์šฉ์œผ๋กœ ๋งŒ๋“ญ๋‹ˆ๋‹ค.
  3. Read-Only(์ฝ๊ธฐ ์ „์šฉ) ์—ด์—์„œ System Administrator(์‹œ์Šคํ…œ ๊ด€๋ฆฌ์ž)๋ฅผ ์„ ํƒ ์ทจ์†Œํ•˜๊ณ  Save(์ €์žฅ)๋ฅผ ํด๋ฆญํ•ฉ๋‹ˆ๋‹ค.

์•ฑ ์‚ฌ์šฉํ•ด๋ณด๊ธฐ

๋ธŒ๋ผ์šฐ์ €์˜ Suggestions(์ œ์•ˆ) ํƒญ์œผ๋กœ ๋Œ์•„๊ฐ€์„œ ์ƒˆ๋กœ์šด ์ œ์•ˆ ๋ ˆ์ฝ”๋“œ๋ฅผ ์ƒ์„ฑํ•ด๋ณด์„ธ์š”.

๋ˆˆ์น˜ ์ฑ„์…จ๋‚˜์š”? ๋ฐฉ๊ธˆ ์ƒˆ๋กœ ์ƒ์„ฑํ•œ Status(์ƒํƒœ) ๋ฐ Implemented Date(๊ตฌํ˜„๋œ ๋‚ ์งœ) ํ•„๋“œ๋Š” ์–ด๋””์— ์žˆ๋‚˜์š”?

๊ฑฑ์ •ํ•˜์ง€ ๋งˆ์„ธ์š”. ํŽ˜์ด์ง€ ๋ ˆ์ด์•„์›ƒ์— ์—†์„ ๋ฟ, ํ•ด๋‹น ํ•„๋“œ๋Š” ์กด์žฌํ•ฉ๋‹ˆ๋‹ค. ํ•„๋“œ ๋งˆ๋ฒ•์‚ฌ๋ฅผ ์‚ฌ์šฉํ•  ๋•Œ ํŽ˜์ด์ง€ ๋ ˆ์ด์•„์›ƒ์— ํ•„๋“œ๋ฅผ ์ž๋™์œผ๋กœ ์ถ”๊ฐ€ํ•  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค. ์Šคํ‚ค๋งˆ ๋นŒ๋”๋ฅผ ์‚ฌ์šฉํ•  ๋•Œ ํŽ˜์ด์ง€ ๋ ˆ์ด์•„์›ƒ ํŽธ์ง‘๊ธฐ๋ฅผ ์‚ฌ์šฉํ•˜์—ฌ ํ•„๋“œ๋ฅผ ์ถ”๊ฐ€ํ•ด์•ผ ํ•ฉ๋‹ˆ๋‹ค. ๋‹ค์Œ ์‹ค์Šต์—์„œ๋Š” ๋ฐ”๋กœ ๊ทธ ์ž‘์—…์„ ์ˆ˜ํ–‰ํ•ฉ๋‹ˆ๋‹ค. ๋˜ํ•œ ์‚ฌ์šฉ์ž ๊ฒฝํ—˜์„ ์•ฝ๊ฐ„ ์ˆ˜์ •ํ•˜์—ฌ ์•ฑ์˜ ์‚ฌ์šฉ ํŽธ์˜์„ฑ๋„ ๋†’์—ฌ๋ณด๊ฒ ์Šต๋‹ˆ๋‹ค.

๋ฆฌ์†Œ์Šค

Salesforce ๋„์›€๋ง์—์„œ Trailhead ํ”ผ๋“œ๋ฐฑ์„ ๊ณต์œ ํ•˜์„ธ์š”.

Trailhead์— ๊ด€ํ•œ ์—ฌ๋Ÿฌ๋ถ„์˜ ์˜๊ฒฌ์— ๊ท€ ๊ธฐ์šธ์ด๊ฒ ์Šต๋‹ˆ๋‹ค. ์ด์ œ Salesforce ๋„์›€๋ง ์‚ฌ์ดํŠธ์—์„œ ์–ธ์ œ๋“ ์ง€ ์ƒˆ๋กœ์šด ํ”ผ๋“œ๋ฐฑ ์–‘์‹์„ ์ž‘์„ฑํ•  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค.

์ž์„ธํžˆ ์•Œ์•„๋ณด๊ธฐ ์˜๊ฒฌ ๊ณต์œ ํ•˜๊ธฐ