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+600포인트

프로젝트

Set Up Salesforce Knowledge

Create, customize, and manage your knowledge base.

~1시간 15분

Configure Salesforce Knowledge

~10분

Configure Page Layouts and Create Record Types

~15분

Set Access for Lightning Knowledge

~10분

Create and Customize Data Categories

~10분

Create and Manage Articles

~15분

Manage Cases Using Articles

~15분

~1시간 15분