Welcome to Basil & Thyme Cafe

Learning Objectives

After completing this unit, you’ll be able to:

• Set up and view your Pronto org.
  
• Activate an agent and a prompt template in Agentforce Studio.
  

Grab Some Coffee

It’s still dark and chilly outside on a Sunday morning, but the Basil & Thyme Cafe kitchen is toasty and already buzzing with activity. Mixers whir. Oven timers beep. And racks of freshly baked breads, pastries, and desserts rattle into position for the brunch crowd that will start lining up outside in just a few hours. Astro, the owner of the Basil & Thyme, sits at a table sipping an espresso and leafing through upcoming orders for the next few weeks.

Business at the cafe is on the rise, and requests for special events are proving to be more common. One specific request jumped out at Astro. A nearby business, Upper Crust IT, is hosting a Trailheadathon—an event akin to a Hackathon where teams compete to achieve a common goal. The Trailheadathon is scheduled for the weekend after next, and its goal is for Upper Crust employees to use Trailhead to learn about new Agentforce products and features over 2 days. They’re requesting a special menu that includes sandwiches to fuel the teams throughout the event. “They’re great customers, so I donut see why we couldn’t do that.” Astro thinks, “It’s the yeast we can do.”

In this module, you help Astro and the bakery staff create a special menu for the Trailheadathon event with new sandwiches, a coupon to discount the menu items, and a gift certificate for the winning team.

Sign Up for a Pronto Org

You head into the office at the back of the cafe to set up Pronto in your org. Pronto is the app where Astro uses employee agents to manage the Basil & Thyme Cafe storefront. You follow these steps to set up the special, limited-time custom playground that contains Agentforce and our sample Pronto data.

• At the top of the page, click Create Playground.
  
• Your new org is automatically attached to your Trailhead account!
  

Make note of your org's expiration date and complete this badge before then.

Enable Agentforce Studio

Now, let’s make sure Agentforce Studio is turned on in your org.

1. Click and click Setup. The Setup page opens in a new tab.
   
2. In the Quick Find box, search for and select Salesforce Go.
   
3. In the Search features... textbox, enter and select Agentforce Studio.
   

4. Click Get Started.
   
5. Click Turn On.
   
6. Click Confirm.
   
7. Wait just a moment until you see the Turn On button change to On, then refresh your browser.
   

Activate the Merchant Management Agent

Next, we need to activate the Merchant Management Agent so that Astro can use it to help with their event menu.

1. Click to open App Launcher, then search for and select Agentforce Studio.
   
2. On the Agents tab, click Merchant Management Agent.
   
3. Click Commit Version, then click Commit Version in the popup. (This may take a moment.)
   
4. Click Activate, then click Activate in the popup.
   
5. Refresh your browser.
   

Activate the Generate Menu Description Prompt Template

1. Click to return to Agentforce Studio.
   
2. Click Prompt Templates to open Prompt Builder.
   
3. In the All Prompt Templates list, scroll to the bottom and click the Generate Menu Description prompt template.
   
4. Click Activate.
   
5. Refresh your browser.
   
6. Click to exit Prompt Builder.
   

What You Knead to Do Next

Your org is all set up for Astro to use the Merchant Management app. Click Check Challenge to Earn 500 points. Now you’re ready to bake some bread!

Resources

• Trailhead: New Agentforce Builder: Quick Look