Skip to main content
+500포인트
모듈
Knowledge-Centered Service with Service Cloud
Handle customer requests using the Knowledge-Centered Service methodology.
Add to Favorites
Trailmix에 추가
~50분
Get Started with Knowledge-Centered Service
~10분
미완료
Manage Article States
~10분
미완료
Set Up Lightning Knowledge for KCS Users
~10분
미완료
Optimize Article Search and Quality Audits
~10분
미완료
Use Evolve Loop to Improve Your Process
~10분
미완료
~50분
이 트레일에서 사용 가능
Lightning Knowledge로 Service Cloud 개선
