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Knowledge-Centered Service with Agentforce Service
๋ฑƒ์ง€

Knowledge-Centered Service with Agentforce Service

Handle customer requests using the Knowledge-Centered Service methodology.

์‹œ์ž‘
+500ํฌ์ธํŠธ
์ค‘๊ธ‰
์„œ๋น„์Šค ๋‹ด๋‹น์ž
~50๋ถ„
+500ํฌ์ธํŠธ
์ค‘๊ธ‰
์„œ๋น„์Šค ๋‹ด๋‹น์ž
~50๋ถ„

์ด ํŠธ๋ ˆ์ผ์—์„œ ์‚ฌ์šฉ ๊ฐ€๋Šฅ

ํ•™์Šต ๊ฐ€๋Šฅ ์Šคํ‚ฌ

ํ•ด๋‹น ๋ฑƒ์ง€๋ฅผ ์™„๋ฃŒํ•˜์—ฌ ์ „๋ฌธ์„ฑ์„ ์Œ“์œผ์„ธ์š”. ์ž์„ธํžˆ ์•Œ์•„๋ณด๊ธฐ

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๋” ์•Œ์•„๋ณด๊ธฐ

๋”์šฑ ๊ฐœ์ธํ™”๋œ ๊ณ ๊ฐ ๊ตฌ๋งค ๊ณผ์ •์„ ์ƒ์„ฑํ•˜๊ณ  ๋ฐ์ดํ„ฐ ๊ธฐ๋ฐ˜ ์˜์‚ฌ ๊ฒฐ์ •์„ ๋‚ด๋ฆฌ๋Š” ๋ฐ ๋‹ค๋ฅธ Salesforce ์ œํ’ˆ์ด ์–ด๋–ป๊ฒŒ ๋„์›€์ด ๋˜๋Š”์ง€ ์•Œ์•„๋ณด์„ธ์š”.