Study Up on Integration
Learning Objectives
After completing this unit, you’ll be able to:
- Given a set of customer requirements, recommend an appropriate design and approach for a multi-cloud integration, understanding the out-of-the-box features, system limitations, and when custom integration is required.
- Given business requirements and use cases, recommend appropriate integration patterns based on data volume, latency, and system limitations.
- Given a B2C use case, recommend features and approaches that ensure security for both customers and internal business users while complying with regional and local legal requirements.
- Understand the recommended methods on how to integrate systems to Salesforce Service, Commerce, and Marketing Cloud environments using APIs and protocols that support various integration design patterns.
Key Topics
This unit prepares you for the Integration section of the Salesforce B2C Solution Architect exam, which makes up 23% of the overall exam. This section of the exam tests these topics.
- Integration diagrams and data flow between systems
- Integration layers and considerations
- Data governance, data limits, and data volumes
- Asynchronous and synchronous messaging
- Data volume and messaging in real-time and batch integrations
- User authentication considerations using SSO, 2FA, MFA, and two-way TLS
- Salesforce platform API recommendations based on integration design patterns
Like the previous unit, this unit contains practice scenario-based questions and flashcards.
Exam Practice Questions
Ready to jump in? The sample tool below is not scored—it's just an easy way to quiz yourself. To use it, read the scenario, then click on the answer you think is correct. Some questions may have more than one correct answer. Click Submit to learn whether the answer you chose is correct or incorrect, and why. If there’s a longer explanation, click 
to expand the window, then click anywhere in the window to close it. When you reach the end, you can review the answers or retake the questions.
Did you get a scenario wrong? Check out the table below for related study material.
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Question 1 |
Review the Batch Data Synchronization integration pattern to learn which solution to implement that automatically publishes changes to Salesforce records. |
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Question 2 |
Complete the Commerce Cloud and the Customer Success Platform Trailhead module to learn which method is best for pushing profile updates from B2C Commerce to Marketing Cloud. |
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Question 3 |
Learn how to view and merge duplicate records by reviewing Merge Duplicate Contacts in Lightning Experience. |
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Question 4 |
Explore Einstein 1 Data Manager Basics to associate related records across systems to the customer. |
Exam Topic Flashcards
The following flashcards cover Salesforce platform API recommendations based on integration design patterns, asynchronous and synchronous messaging, and data volume integration decisions. Use these interactive flashcards to brush up on some of the key topics you'll find on this part of the exam.
Read the question or term on each card, then click or tap the card to reveal the correct answer. Click the right-facing arrow to move to the next card, and the left-facing arrow to return to the previous card.
Did you get a flashcard wrong? Check out the table below for related study material.
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Flashcard 1 |
Create a blueprint to build a new B2C Commerce site by completing the Salesforce B2C Commerce for Developers Trailhead module. |
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Flashcard 2 |
Learn how to automatically publish changes to an external system by completing the Change Data Capture Basics Trailhead module. |
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Flashcard 3 |
Access Einstein Analytics lenses and datasets programmatically by reading Enable the Analytics REST API. |
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Flashcard 4 |
Deliver a real-time exchange between business processes in Salesforce and external systems by reviewing Define and Manage Platform Events. |
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Flashcard 5 |
Read Multi-Factor Authentication to learn what types of authentication are most effective for protecting your org’s user accounts. |
Related Badges
Looking for more information? Explore these related badges.
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Use Marketing Cloud Connect to Integrate with Salesforce CRM |
Trail
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Congratulations. You’ve covered over 66% of the B2C Solution Architect Certification test material in this badge.
You’ve reviewed these sections.
- Architecture Design
- Data Models and Management
- Integration
You’ve completed the badges in the Study for the B2C Solution Architect Certification trail. Good luck on your exam!