Study Up on Productivity and Collaboration
Learning Objectives
After completing this unit, you'll be able to:
- Describe the capabilities of activity management such as managing tasks, events, public calendars, and multi-day events.
- Describe the features of Chatter such as feed, groups, following, and security.
- Describe the capabilities of the Salesforce mobile app.
- Identify use case for AppExchange applications.
Key Topics
This unit prepares you for the productivity and collaboration section of the Salesforce administrator exam, which makes up 7% of the overall exam. This section of the exam tests these topics.
- Activities
- Chatter
- Salesforce mobile app
- Compact Layout
- AppExchange
Like the previous units, this unit contains practice scenario-based questions and flashcards.
Exam Practice Questions
Ready to jump in? The sample tool below is not scored—it’s just an easy way to quiz yourself. To use it, read the scenario, then click the answer you think is correct. Some questions may have more than one correct answer. Click Submit to learn whether the answer you chose is correct or incorrect, and why. If there’s a longer explanation, click 
to expand the window, then click anywhere in the window to close it. When you reach the end, you can review the answers or retake the questions.
Exam Topic Flashcards
The following flashcards cover Chatter, tasks, and events. Use these interactive flashcards to brush up on some of the key topics you'll find on this part of the exam.
Read the question or term on each card, then click on the card to reveal the correct answer. Click the right-facing arrow to move to the next card, and the left facing arrow to return to the previous card.
Related Badges
Looking for more information? Explore these related badges.
| Badge | Content Type |
|---|---|
 Chatter for Lightning Experience |
Module |
 Lightning Experience Productivity |
Module |
 Outlook Integration |
Module |
Congratulations! You’ve covered 30% of the Administrator Certification test material in this badge. That's a lot! You've reviewed these sections:
- Sales and marketing applications
- Service and support applications
- Productivity and collaboration
Be. sure to review the other two Administrator Certification Prep badges. Good luck on your exam!