B2B Solution Architect Exam Guide
Exam Guide, Scheduling your Exam, Recommended Courses, and Quick Facts.
Discovery and Customer Success
Exam Weight: 25%
Partner Relationship Management
Learn how Sales Cloud PRM can help you achieve your channel sales goals.
Partner Relationship Management (PRM) Portal Strategy
Learn best practices for channel sales and partner portal management in Sales Cloud.
Innovation Project Definition
Define a problem that requires fresh thinking and scope your innovation project.
Relationship Design
Discover how design can help build better relationships with customers and communities.
Journey Mapping
Improve your solution design by mapping how customers experience your product or service.
Salesforce Architecture Diagrams: Quick Look
Learn how architecture diagrams help you create connected customer experiences.
Scrum and Kanban at Salesforce
Discover two workflows that Salesforce teams use for agile development.
Salesforce DevOps with Copado
Learn Copado’s take on how DevOps helps you deliver innovation faster with less risk.
Innovation Customer Discovery
Learn tactics for rapid research that will help you better understand your customers.
Innovation Solution
Learn how to craft a compelling solution story, business case, and implementation plan.
Data Governance and Integration
Exam Weight: 26%
Salesforce B2C Commerce Architect Roles: Quick Look
Learn about the focus and functions of four types of Commerce Cloud architects.
Shopping Cart Integrations for B2B Companies
Help your customers go from cart to quote to agreement.
Multi-Cloud B2B Implementations
Review B2B scenarios and design a solution that integrates multiple Salesforce products.
B2C & B2B Solution Architect Job Comparison: Quick Look
Learn what a solution architect does and how it differs for B2B and B2C businesses.
Salesforce Licensing
Understand the relationship between licenses, permissions, editions, and add-ons.
Scalability with Salesforce
Understand scalability, management, and performance of data on the Salesforce Platform.
B2B Marketing Analytics for Lightning App
Analyze your marketing data with B2B Marketing Analytics for Lightning App.
Omni-Channel Routing and Digital Engagement
Prepare your contact center for the multi-channel world.
Lead to Cash Sales Features
Optimize Salesforce with the right combination of products for your sales teams.
Nozioni di base sulla sicurezza
Come educare gli utenti, proteggere l'organizzazione Salesforce e incoraggiare una cultura della sicurezza.
Sicurezza dei dati
Controllo dell'accesso ai dati tramite strumenti di sicurezza point-and-click.
Gruppi di insiemi di autorizzazioni
Utilizza i gruppi di insiemi di autorizzazioni per raggruppare gli insiemi di autorizzazioni per una funzione.
Session-Based Permission Sets and Security
Use session-based permission sets to limit access to data in your org.
Nozioni di base su Identity
Proteggi l'organizzazione in modo che gli utenti possano eseguire la procedura di accesso solo una volta per accedere a una gamma di app, organizzazioni e servizi.
Autenticazione degli utenti
Proteggi la tua organizzazione con l'autenticazione a più fattori, Dominio personale e l'accesso tramite Single Sign-On.
Design
Exam Weight: 29%
Salesforce 101
Scopri un modo del tutto nuovo di entrare in contatto con i tuoi clienti con Salesforce.
Nozioni di base su Sales Cloud
Sviluppa il tuo business, migliora la produttività e prendi decisioni intelligenti con Sales Cloud.
Nozioni di base su Service Cloud
Potenzia i tuoi agenti con gli strumenti omnicanale e una piattaforma intelligente per l'assistenza.
Salesforce B2B Commerce Storefront Experience
Enhance your storefront experience with promotions, product details, and localization.
Salesforce CPQ Features
Learn how the advanced features in Salesforce CPQ help optimize sales from lead to cash.
Salesforce Billing Basics
Learn how Salesforce Billing optimizes the relationship between Finance and Sales.
Share CRM Data with Your Partners
Learn how to use Salesforce settings to share CRM data securely with partners.
Marketing Cloud Account Engagement Basics
Learn what Account Engagement is and how it can help you market to other businesses.
MuleSoft Composer Basics
Learn how admins and business users can integrate apps and data with MuleSoft Composer.
Nozioni di base di Flow Builder
Esplora Flow Builder e scopri quando usare i flussi per automatizzare i processi aziendali.
CRM Analytics Subscriptions: Quick Look
Get scheduled updates on your important analytics with email subscriptions.
Intelligenza artificiale per l'assistenza clienti
Scopri come l'intelligenza artificiale sta trasformando l'assistenza clienti, dai chatbot ai dati analitici.
Field Service Preventive Maintenance
Track the installation, replacement, and periodic maintenance of your customers' assets.
Application Integration Patterns for Salesforce Lightning Platform
Explore and analyze Salesforce Lightning Platform integration patterns.
Connectors for Data Integration
Learn when and how to use connectors for better data integration.
Delivery
Exam Weight: 12%
Salesforce Release Readiness Strategies
Learn how Salesforce releases new features and how your company can make the most of them.
Operationalize the Solution
Exam Weight: 8%
User Training and Enablement
Learn how to support your Salesforce users and prepare them for success.
Additional Resources
More study resources for the B2B Solution Architect Certification
Partner Learning Camp B2B Solution Architect Courses
Not a Partner Trailblazer? Not to worry! You can access PLC content through the official B2B Solution Architect Trailhead Help article
Study for the B2B Solution Architect Exam
Get ready for the Salesforce B2B Solution Architect certification exam with interactive study tools.
