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Issue Enabling Visual Editor in Salesforce Interaction SDK Launcher - Marketing Cloud Personalization

Hello,

I am trying to enable the Visual Editor for the Salesforce Interaction SDK Launcher, both directly and from within Marketing Cloud Personalization. However, in both scenarios, we are encountering the following Content Security Policy (CSP) error:

frame-ancestors 'none'

As a result, the Visual Editor page continues to load indefinitely and does not open successfully. Please refer to the attached screenshot for reference.

Has anyone encountered this issue before? If so, could you please advise on the resolution? We are unable to find any available setting to modify the Content Security Policy, and would appreciate any guidance on how to address this issue.

@Girish Ramaiah

Visual Editor Error1.png

1 risposta

Sadhna Singh (HCL technologies ltd)
20 ago, 12:44
Add Evergage/Personalization domains to your site's CSP
The fix is on your website's server/header config. Ask whoever manages your site's CSP headers to allow the Personalization domains — commonly
cdn.evergage.com, your account-specific *.evergage.com or *.exacttarget.com endpoints, and the Visual Editor's own asset domains.

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3 dic 2018, 21:02

Import templates into Marketing Cloud

Hi folks, this might be MC101, but I can't figure it out for some reason. We have Classic Email Templates (HTML templates) in Salesforce that we want to migrate over to Marketing Cloud. I know you can copy content with a few button clicks, but it specifically says that emails are not copied with the content. I was told I need to export the templates out of Salesforce with a data loader and then I can import them in MC somehow. I see how you can create templates by copying and pasting HTML, but not how to bulk load templates. Can someone point me in the right direction? Thanks!

2 risposte

Aidan harold
16 ott 2025, 11:42
I passed my MC101 exam using ITExamspr0

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22 ago 2025, 15:20

Recommendations for Marketing Cloud Consultant?

Our comms team is looking for a U.S.-based Marketing Cloud consultant to hire on an as-needed basis, approximately 40-60 hours per year. Main areas of support would be troubleshooting design glitches and deliverability issues with a potential interest to build out segmentation and A/B testing. Please send me your recommendations!

1 risposta

Brandt Wagner (Salesforce)
23 ago 2025, 11:55
I know a wonderful (former colleague) who is now an easy to work with consultant with over a decade experience with MCE and related technologies. Specific experience in financial services, and enterprise B2C and B2B implementations. https://lightyourfires.com/
a great resource for any and all MCE business or technical needs.
There is also the partner finder
https://findpartners.salesforce.com/ to search the full breadth of the partner ecosystem.

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19 ago 2025, 17:50

How to retrieve subscriber key value in backend activity?

Hi!

I have a backend application that my user imports into his

Journey Builder

Before he

executes the messages he selects a field to be the subscriber key

I'm trying to read this field (subscriber key) on my backend application (which is using

postmonger

to communicate with SF). This is what I tried so far:

1. Inside my `config.json` file, I added this:

{
  "workflowApiVersion": "1.1",
  "metaData": {
    "icon": "img/icon.png",
    "category": "message"
  },
  "type": "REST",
  "arguments": {
    "execute": {
      "inArguments": [{
        // a bunch of fields
        "subscriberKey": "{{Contact.Key}}"
      }]
    }
  },
  "configurationArguments": {...},
  "schema": {
    "arguments": {
      "execute": {
        // a bunch of fields
        {
          "subscriberKey": {
            "dataType": "Text",
            "isNullable": true,
            "direction": "In"
          }
        }
      }
    }
  }
}

My application is using JWT and is decoding it correctly. Even the oAuth is working flawless to execute and update Data Extensions. I just need that subscriberKey value.

This is what I receive on the token (after I decode it)

{
  "decodedToken": {
    "inArguments": [
      // a bunch of fuilds
      // No subscriberKey here
    ],
    "outArguments": [],
    "activityObjectID": "<uuid1>",
    "journeyId": "<uuid2>",
    "activityId": "<uuid1>",
    "definitionInstanceId": "<uuid3>",
    "activityInstanceId": "<uuid4>",
    "keyValue": "<uuid5>",
    "mode": 0
  }
}

Unforunately it did not work.

Thanks for all the help!

2 risposte

Ashwini Garwandha (Salesforce)
25 ago 2025, 09:35
Hi @Alan Naidon,
To retrieve the Subscriber Key in your backend activity, always read it from the keyValue field in the decoded JWT or request payload—as Journey Builder automatically includes it there.
Defining "subscriberKey": "{{Contact.Key}}" in inArguments is not reliable and doesn’t guarantee the value will arrive in your payload.

Similar threads:
https://salesforce.stackexchange.com/questions/180963/accessing-subscriber-profile-attribute-values-journey-builder-custom-activity

https://salesforce.stackexchange.com/questions/385787/get-journey-id-as-inargument-in-custom-activity

https://stackoverflow.com/questions/71864738/journey-builders-custom-activity-fetch-data-extension-data-in-bulk

https://salesforce.stackexchange.com/questions/317056/im-not-receiving-anyinarguments-that-involve-data-binding-with-custom-journey-b

https://developer.salesforce.com/docs/marketing/marketing-cloud/guide/custom-activity-config.html

https://developer.salesforce.com/docs/marketing/marketing-cloud/guide/using-postmonger

Thanks!

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11 mag 2025, 15:36

Update Subscriber Status SFMC

Hello,

I'm looking for a way to update the All Subscriber list status on a daily basis.

The update would ideally be automated and would be changing either active to unsubscribed or unsubscribed to active.

I've tried a few ways so far but cannot seem to get it to work.

Has anybody got experience in this?

1 risposta

VINAY KUMAR K (Salesforce)
12 mag 2025, 14:54
Hi @Jason Parks

Check below references that can help you to update subscriber status.
https://salesforce.stackexchange.com/questions/398552/updating-a-subscriber-on-allsubscribers-list-from-unsubscribed-to-active

https://medium.com/noltic/update-all-subscribers-salesforce-marketing-cloud-data-sync-with-sales-cloud-f1c6e28403a6

Thanks!

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11 giu 2020, 14:13

Skyvia Integration tools with Marketing Cloud

Anyone using Skyvia to connect to Marketing Cloud for Data Integrations (Import/Exports)?

I'm trying to figure out what user permissions are needed to connect the Skyvia tool to SMC.

Our Salesforce team wont let me create an OAuth integration, so I'm stuck with the User / Password connection option.

I have created a basic user in our Business Units of interest and Given the user API Access. But this hasn't done the trick. I still get unauthorized errors.

If I connect with an Admin User, it just connects without issue.

Just wondering if anyone knows the minimum permission requirement for such a integration. (Skyvia or otherwise that connects with a User/Password combo)

Sadly the vendor is of little help (oddly), even though the tool seems to integrate quite well with the correct permissions.

5 risposte

Mary Jennings (Forim)
23 apr 2025, 10:20
I’ve worked with Skyvia (https://skyvia.com/connectors/exacttarget) for Marketing Cloud integrations and ran into a similar issue before. When using username/password authentication (since you can’t create an OAuth integration), the user account you're connecting with must meet a few key requirements in Marketing Cloud:

Assign to the correct Business Unit you want to access.
API Enabled permission set must be granted.
The user must have the Web Services permission enabled under Administration -> Account Settings -> Roles.
Also make sure the user has access to the Data Extensions you're working with (read/write depending on your flow in Skyvia).

Skyvia uses the standard Marketing Cloud SOAP/REST APIs, so these permissions are required regardless of the tool. If it works with an admin account but fails with the basic user, it’s almost always due to missing one of the above.

In my setup, I ended up cloning an admin role and removing UI access while keeping the API and data permissions, which made it work securely.

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20 apr 2017, 13:25

Marketing cloud report import error

I am attempting to import a salesforce report into marketing cloud, but when using the Select / Search widget the popup goes blank.

See screencast - https://screencast.com/t/nKo8bWD6140

Could someone help point out what I am doing wrong?

Thank you

@Salesforce.org Marketing Cloud

11 risposte

Tanveer Ahmed (Northern Arizona University)
4 apr 2025, 19:00
There is two ways to solve this issue but only needs to choose one:
Grant the user "API Enabled" permission in SF
Marketing Cloud -> Apps -> Salesforce Integration -> uncheck "Scope by User"

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9 ago 2024, 10:06

SSJS Script to send Campaign Details to Microsoft Team

Hi,

I have an SSJS Script which will fetch Campaign details from Braze and send it across to Microsoft Team. I have been facing few errors in validating the script. Let me know if any can help with the same.

#SSJS Script #Webhooks #Campaigns

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24 mag 2024, 10:14

Finding out Latest Entry Date of a Record for nearly 20K Data Extension

We have a list of nearly 20k DE's that was created over the last 8-9 years. We would like to keep only those DE's in our SFMC Account where records got added in the past one year and anything beyond that we would like to delete those De's

Any quick way to find out the latest entry of a record for all those DE' s since manually verifying it will be quite time consuming?

#SFMC #Data Management #API