*** Important Update: Associate a B2C Commerce instance to your Managed Runtime production environment(s) by Sep 29, 2026 ***Salesforce is limiting how Managed Runtime (MRT) determines production environments. Currently, you can set any environment to production, regardless of whether it’s connected to an instance. This creates a lot of traffic, which harms the accuracy of monitoring and incident response for everyone on the platform.
To reduce traffic and improve capabilities, Salesforce is limiting which environments can be flagged as production. Starting September 29, 2026, an environment can be flagged as production only if it’s associated with a Staging or Production B2C Commerce instance.
Log Center logs and Log Center metrics aren't affected by this change. Both stay independently configurable on any environment, regardless of instance tier.
To keep production monitoring and related features on these environments, associate each one with a Staging or Production B2C Commerce instance before September 29, 2026.
- Open Runtime Admin and go to the Environment Settings for the environments listed above.
- Associate the environment with a Staging or Production B2C Commerce instance.
- Confirm the production flag is still on after you save the association.
- Redeploy the current bundle in that environment. This ensures the change takes effect immediately rather than waiting for your next scheduled deployment.
If you don't associate an instance by the deadline, you will lose production monitoring. Your Log Center logs and Log Center metrics settings won't change.
Need help?
Contact Salesforce Customer Support if you have questions about which instance to associate.
