Anyone else tired of the "ugh, gotta log into Salesforce for that" moment?
Been thinking about how much sales and partner stuff still gets stuck just because someone's not sitting in front of Salesforce when they need it. Especially partners who aren't in there every day, they end up waiting to check something or forgetting to log a lead until way later.
Here is a demo that kind of solves this in a fun way: a partner texting an agent on WhatsApp, asking "hey what deals do I have going right now," and just getting a quick summary back. Then they added a brand new lead the same way, just described it like you'd tell a coworker, and it showed up in Salesforce a minute later. No forms, no logging in, nothing.
Made me think there's a lot more room for this stuff beyond just support chatbots.
Sharing the demo here in case anyone wants to see it in action: https://youtu.be/IchcGTDtnBI