Which log files are trusted ticket exceptions logged

HI All,

I am trying to monitor the log files for trusted ticket exceptions and notify server admins. We are using JavaScript API to embed the dashboards.

I have followed the steps as outlined in this Article https://help.tableau.com/current/server-linux/en-us/trusted_auth_trouble.htm

however I do not see trusted ticket exceptions logged to the file, I am tailing the file but do not see the information logged.

I am passing random string when loading dashboards to replicate the trusted ticket expiry issue, I see the message "Could not locate unexpired trusted ticket" on the browser but do not see any activity in the logs.

Any help on which file to look for trusted exceptions will be really helpful.

@Keshia Rose (Inactive)​ tagging for help :)

Update 1: I do see the request in httpd logs which return a status of 403 for such requests but still do not see relevant request in the vizql-*.log.

Thanks.