I tried sending out a one time email (triggered send) by utilizing STO via Automation Studio. All the configuration steps went fine - I checked the box confirming all the information on the email and hit the button at the bottom right. However, I’m afraid that the email never got fired. I do see it’s external key but no analytics available. The calendar on the overview page also doesn’t reflect the send. What could have gone wrong? Or what’s the way to confirm the send?
1 risposta
Hi, sorry for the inconvenience. If you don't receive a response here, we recommend reaching out to our support team for further assistance. You can do so by visiting https://help.salesforce.com/s/articleView?id=000393090&language=en_US&type=1