The role of the Salesforce Admin is more important than ever. As customers’ expectations continue to grow, more companies look to digital transformation to deliver that highly personalized, responsive, on-brand experience. At the center of delivering a Salesforce Customer 360 view sits the Awesome Admin—building, configuring, and automating solutions to drive productivity, innovation, and efficiency at their companies.
As many of you in the community have seen, the role and responsibilities of Salesforce Admins have evolved over the last 10 years. As company implementations have grown more complex and the product portfolio continues to expand, the requirements for admins are increasing. In 2024, the Admin Relations team will embark on research to define the role's future and develop career paths. If you’re interested in being a part of this research and discussion, comment on this post to raise your hand. ✋
Hi all I'm following up on this post. We're working with a research agency to get started:
Are you a hiring manager for a mid-market company (300-500 Salesforce users & 15 or fewer Salesforce team members) or enterprise company (500+ Salesforce users & 25+ Salesforce team members) who have Salesforce Administrators or people that complete Salesforce Admin duties in their day to day responsibilities? Halibut Flats Research and Development, on behalf of Salesforce Admin Relations, is conducting interviews with hiring managers to learn about career paths for Salesforce Admins. We’d love to hear from you and understand how your company nurtures and grows Admins.
The interview will be about 1-hour on Zoom. You don’t have to do anything to prepare except be ready to share your experiences. In thanks for your time, we are offering gratuity in the form of a gift card or other payment.
Please fill out this very short form to express your interest and if you qualify, someone from our team will reach out to schedule an interview. Looking forward to hearing from you
