Is anyone familiar with Kaptio Travel Package? We have an object in Kaptio Travel Package called Itinerary, we want to link it with Salesforce ACR (Account Contact Relation) Object. Is there a way to link these two objects?
Please share your suggestions.
Regards,
Fahad
Hello Divya,
Thanks for your insight. The problem here is that the Itinerary object resides in Kaptio Travel Package. The ACR links Salesforce objects: Account and Contacts. 1 Contact can have multiple ACRs with Account and 1 Account can have multiple ACRs with Contact.
The issue here is that we have an account type called agency which is connected to the Itinerary via lookup. What we want to do is that when the agency is populated on the Itinerary via lookup we also want to pull in all of its ACRs. Is there any way this can be achieved?
Thanks,
Fahad