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Topics#Salesforce DeveloperDomanda di Chakra Varthi Konreddy
Chakra Varthi Konreddy (Salesforce) ha fatto una domanda in #Salesforce Developer
11 mag 2015, 12:03

Can we setup Assignment rules and Escalation rules on all the standard objects and custom objects or only on specific standard and custom objects ?

Can we setup Assignment rules and Escalation rules on all the standard objects and custom objects or only on specific standard and custom objects ? like are there any limitations?
2 risposte
  1. Karanraj Sankaranarayanan (Auraforce Technologies Inc)
    11 mag 2015, 12:21
    1. Assignment rules are only for Lead and Case standard object in salesforce.

    2. Escalation rules can be set only for 'Case' object.

    If need to have for your custom object then you have make use of Lighning process builder or workflow in salesforce, for complex scenario you have to go for writing apex code.

     
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