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Topics#MobileDomanda di Sekhar CPQ
Sekhar CPQ (SFDC) ha fatto una domanda in #Mobile
13 nov 2018, 09:56

Users are not able to access the desktop view on the Mobile Devices/ Tablets for the community portal?

How can I give them Desktop view access to Partner"community" users in Tablet/Mobile devices Browsers. ex: need to show entire calender access in home page like desktop view and need to show opportunity list view in drop down. please check below images.

Users are not able to access the desktop view on the Mobile Devices/ Tablets for the community portal?
1 risposta
  1. Khan Anas Rehmani (Salesforce)
    13 nov 2018, 13:32
    Hi Rajasekhar,

    Greetings to you!

    According to this knowledge article (https://help.salesforce.com/articleView?id=000187858&type=1) :

    Default views in Mobile Browser
    • If "Enable Salesforce for Mobile Web" is unchecked: Mobile users only see Full Site.
    • If "Enable Salesforce for Mobile Web" is checked & "Mobile User" is not checked: Full Site is the User's default.
    • If "Enable Salesforce for Mobile Web" and "Mobile User" are both checked: mobile web is the User's default.

    Go to the Full Site from Salesforce mobile web
    • Tap Salesforce mobile web menu icon.
    • Tap Full Site.

    This automatically unchecks Mobile User permission.

    If you log out using Full Site now, Full Site will open as your default environment whenever you log in from a mobile browser.

     

    Go back to the Salesforce mobile web from the Full Site
    • Scroll to the bottom of any page of the Full Site on your mobile device.
    • Tap Go to Salesforce mobile app.

    This automatically checkmarks Mobile User permission.

    If you log out using mobile web now, mobile web will open as your default environment whenever you log in from a mobile browser.

    Also, Calendars and many other elements in full site don't function when viewed via mobile web browser.

    Please refer to below link for more information:

    https://help.salesforce.com/articleView?id=Support-for-Mobile-Browsers&type=1&language=en_US

    I hope it helps you.

    Kindly let me know if it helps you and close your query by marking it as solved so that it can help others in the future. It will help to keep this community clean.

    Thanks and Regards,

    Khan Anas
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