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Topics#Salesforce DeveloperDomanda di Jessie Choi
Jessie Choi ha fatto una domanda in #Salesforce Developer
8 ott 2016, 04:27

How can I allow the Client's Manager to create Change Request from Service Request without "View All" or "Modify All" permission?

I have configure a workflow so that a Change Request would be created after the Service Request is approved by the Client Manager.

But I found the change request could be only created if the Client's Manager has "Modify All" permission on Incident Object. But I think it is impossible to grant the Client Manager to view all incident ticket in the Console.

Is there any alternative to resolve it ? Thanks!
4 risposte
  1. Akhil Anil (Intigris)
    8 ott 2016, 15:45
    Something else in your class is messing up the stuff. Can you post your code which is creating the change request ?
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