How would one go about tracking a 1:1 email sent through Salesforce through the standard email function there? The use case is sending out a quote to a customer want to be able to automate Account Engagement marketing based on opens and clicks of the emails that is sent. Version of Account Engagement does not support custom objects. Also do not have Salesforce Engage. Seems like this should be a simple thing.
2 risposte
@Piyusha Pilania I saw that but does that tracking communicate to Account Engagement to leverage automation there? That is what is unclear to me.
