We have a custom Case Email Service email address that contains our org instance in it. The email address is auto-generated by Salesforce so we can't change it. My question is will this email address be updated after we are migrated to Hyperforce? We have a lot of mailbox forwarding rules that reference this url.
@Allan Hotchkiss We have built logic in that will automatically reroute your inbound service email to your new location in hyperforce even without changing the email service address. It does mean that after a migration, your email will incur an additional hop as the external mx records wil first route it to the data center where it was originally created, then it will lookup where your org has moved and route it there for you. You can, at your discretion, generate a new email service address and switch to that if you desire to eliminate that hop.
