Skip to main content

I am using Different custom duplicates for Account and Contact Object.

 

Account:Can we show the duplicate warning in Both Objects?

Contact:

 

chrome_lBTDQlQM7g.png

 

I am getting a Warning when I am creating a duplicate in contact Object. The Reason I am enabled the Alert checkbox the contact rule. But I need the same warning in the Account Object, when I enable the Alert checkbox in the Account Duplicate Rule, I am getting a Error when I am creating a duplicate in contact Object.(With Same Last Name)chrome_WMEbNz7jQa.png

Is There any ways to show the Warning in the Account Object when I am creating a duplicate in there?

2 risposte
  1. 13 apr 2023, 07:10

    @Logesh M

    In the Both Matching Rule Account Name is included, So When I created a duplicate

    Record in Contact I am getting a Warning. But When I Create a duplicate record in Account it doesn't show me the Warning. When I enable the Alert Checkbox in the Account Duplicate Rule, I am getting an Error in Contact Creation.

0/9000