There is a new permission called Manage Queue Memberships in the spring 23.
It is not working for us. The users that have the permission assigned are running into the following message: 'There was an error fetching the queues'.
Has anybody else found the same thing? #Spring23
19 risposte
This seems to be resolved now. For just queue updates it's the new manage queue memberships plus manage public list views.
To change skills you also have to add object access per below:
- Create, read, update on service resources
- Read access and Edit access for the Active field on Service Resource field-level security
- Read access and Edit access for the following fields on Service Resource Skill field-level security: End Date, Start Date, and Skill Level
