I got a new phone and the Authenticator app reset and I can't add an account because I cannot get into my account. Can some one help.
1 risposta
If the Authenticator App is still connected to the old phone and you don't have access to that old phone, then you'll need to have an Admin disconnect it from your User record.
After it's disconnected, you can go into the App on your new phone and it will prompt you to connect your account.
