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Validation Rule Detail |
Rule Name | Mark_as_Escalated | Active | Error Condition Formula | ISPICKVAL( Status, "closed") || NOT(ISPICKVAL(Priority,"high" )) && IsEscalated Error Message | You can only set a case as escalated if it is high priority and not closed | Error Location | Top of Page Description | Created By | Gitanjalee Sasawade, 1/6/2022, 6:22 AM | Modified By | Gitanjalee Sasawade, 1/7/2022, 6:19 AM
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