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Sara Monksfield (RSC) ha fatto una domanda in #Sales Cloud

We have Accounts with different related objects, some are standard (e.g. 'Contacts' and 'Campaign members') and others are custom (e.g. 'Industry' and 'Enterprise'). The custom objects have a lookup to Contacts, but not each custom record has a contact associated to it.

 

One team wants to be able to run one report showing all involvement with their accounts, so a list of all the contacts against the account, and whether the account has Industry or Enterprise records or any campaign members.  Am I right in thinking that this sort of reporting is not possible out of the box?  Running each object one at a time is easy, and if each related record had a contact record associated, it might be simpler, but this isn't the case.

3 risposte
  1. 26 gen 2022, 17:24

    Hi there,

    You can do this with the help of Creating the Custom Report Type.

     

    Thanks

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