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Page 15 of the User Guide says to add Volunteer Hours, "Go to the contact’s detail page, scroll down to their Volunteer Hours related list, and click on the “New Volunteer Hours” button." Our contact detail pages do not appear to have a Volunteer Hours related list. They have a summary section called "Volunteer Information" but nothing else about volunteers. Where is the "Volunteer Hours related list" supposed to appear on the Contact detail page - can someone tell me which other section it should be above or below? I don't think it's there at all. Is "Volunteer Hours related list" something that would not show up until volunteer hours have been added? But that would be a catch-22, since it's supposed to be the thing you use to add the hours, so presumably it would have to show up before you add any hours. If this is something that is supposed to be on the Contact detail page, why is it not there? Thanks.
6 risposte
  1. 24 feb 2015, 02:33
    Thanks. I had previously read that in the Configuration Guide, but didn't realize there was a difference between the Volunteer related fields in the Volunteer Information section (which was already on my Contact Detail page) and the Volunteer Hours related list; and the sample picture in the Guide only shows the Volunteer Information section, not the Volunteer Hours related list, so I thought I was done. Confusing! Anyway, now I've added it, but there's no little icon next to it like there is next to the other related lists on the Contact page. Is there supposed to be an icon, and how do I add it? Thanks.
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