Hello, I am configuring a Bot for a client, to attend Lead and cases. For the Lead there is no problem but for cases it generates this error (taken from the Log):

Error

Error when invoking /support/conversations/0X91x00000000Mq/invocations/0SC1x0000004KFSGA2: [{"actionName":"setup_bot__IntroBotCreateCase","errors":[{"statusCode":"UNKNOWN_EXCEPTION","message":"Se ha producido un error al ejecutar una entrevista de flujo.","fields":[]}],"isSuccess":false,"outputValues":null}]

If somebody knows about this, I will appreciate, the help