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Topics#Email MarketingDomanda di Deepak Kalicheti
Deepak Kalicheti ha fatto una domanda in #Email Marketing
2 giu 2017, 16:04

Subscriber Unsubscribe from publication list send an goodbye email.

We are using Standard Out of the box profile center/Subscription center for Unsubscribing from Publication List. Is there any way we can trigger an email if an subscriber unsubscribe from Subscription center other than creating Custom Landing page/Microsite.
2 risposte
  1. Kenneth Young III
    30 mar 2018, 16:33
    Deepak, 

     

    Great question!  We have seen an alarming number of recent unsubscribes coming from our normal email communications.  We do not have customers but have members that NEED to receive pertinent information.  I was curious if this could be used as a fall back method. I understand and have questioned the same thing as Mike but as it turns out, many of our members that have recently unsubscribed honestly didn't even know they had done so and were questioning why they are no longer receiving communications. Personally, I'm okay with bugging the member one more time with an "Are you sure?" email so long as legal doesn't have a problem with it and we are still within the confines of CAN-SPAM laws.  Would love to hear what you came up with on your end and how you went about implementing if so.  Thanks.
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