I am experiencing a strange issue. I have a listview I just created with the following filters:
Within the org, this listview works as expected. However, Customer Community users can see records that this listview should exclude when accessing their online portal.
I have triple-checked the filter logic and everything is as it should be, but apparently some aspect of the filter logic is being overriden when our Customer Community users view the listview through their portal.
Does anyone know why this might be, and how to fix it?
1 risposta
I figured out the reason but figured I'd leave this question up in case someone else stumbles upon the same problem:
The list view was not filtering out the "lock" filter because the Customer Community Users did not have access to that field. I changed their access to the field and the listview worked fine in the portal.