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3 risposte
  1. 21 dic 2017, 15:38

    Here's a VR with exemptions for Previous Case Owner, and multiple Users, Roles, and Profiles that you can borrow and customize

    AND(

    ISCHANGED(OwnerId),

    PRIORVALUE(OwnerId) <> $User.Id,

    CASE($User.Username,

    "SteveMo@MyForce.org", 1,

    "Moe.Howard@3Stooges.org", 1,

    "Larry.Fine@3Stooges.org", 1,

    "Curly.Howard@3Stooges.org", 1,

    0) <> 1,

    CASE($UserRole.Name,

    "Exempt Role A", 1,

    "Exempt Role B", 1,

    "Exempt Role C", 1,

    0) <> 1,

    CASE($Profile.Name,

    "Exempt Profile X", 1,

    "Exempt Profile Y", 1,

    "Exempt Profile Z", 1,

    0) <> 1

    )

     

     
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