Hi,
I have enable the offline setting for snap in live agent but we can't see the button for the offline.
Question, do we need to have a community or sites to use the offline settings? If not where can we check?
1 risposta
Hi Ritchie,
You don't need to have community to use the offline settings. Please double check your permissions and follow the steps listed here -- https://help.salesforce.com/articleView?id=snapins_chat_customize_offline_support_form.htm&type=5
Thanks!
Arun S.
