Aggiungi ai preferitiReid Churchill (Blue Cross NC) ha fatto una domanda in #Customer Service13 set 2018, 17:23Has anyone experienced that cases are escalating outside of defined Org business hours? I am and can not determine why this is happening.3 risposteOrdinaOrdina per dataOrdina in base alla maggiore utilitàOrdina per dataCarica più commenti...Reid Churchill (Blue Cross NC)13 set 2018, 17:59Thank you for your reply. We do have the correct time zone set in the business hours. As for step 3, we have the radio button for "Set Business Hours" selected.Aggiungi un commentoScrivi una risposta...GrassettoCorsivoSottolineaBarratoElenco puntatoElenco numeratoAggiungi linkBlocco codiceInserisci immagineAllega fileURL del linkAnnullaSalva0/9000Rispondi
Reid Churchill (Blue Cross NC)13 set 2018, 17:59Thank you for your reply. We do have the correct time zone set in the business hours. As for step 3, we have the radio button for "Set Business Hours" selected.
