Skip to main content
Topics#Data ManagementDomanda di April Mazon
April Mazon ha fatto una domanda in #Data Management
6 gen 2016, 22:28

Web-to-lead Form Created Duplicate Leads

I added web-to-lead forms to our WordPress site. There is one for each type of download we have. The issue is that When i fill out two different forms, it creates two different leads in Salesforce rather than one lead with two download activities. Did anyone experience this and know how to solve the issue? Thanks in advance.  
4 risposte
  1. Jeff May
    6 gen 2016, 22:30
    You can't solve this with Web-to-Lead since the HTML form POST simply sends data to Salesforce.  If you want the second form to 'connect' to an existing record, you will need to implement Salesforce API code on your website to query for an existing record, then do an update or create of a related record.
Scrivi una risposta...
0/9000