My web-to-lead form used to work just fine a few weeks ago but now the leads are no longer being created automaticaly in salesforce and we get the below error message from them everytime a form is submitted. There were no changes made to any of the fields or the form. I double check everything and made sure that no fields were deleted from salesforce. Can anyone help me firgure out how to fix this?
Salesforce could not create this lead because of the reason listed below. We will try creating the lead again. For more information about this error or help with Web-to-Lead, please contact Customer Support.
Reason: Your Lead could not be processed.
This error occurred when the flow tried to update records: ENTITY_IS_DELETED: entity is deleted. You can look up ExceptionCode values in the SOAP API Developer Guide. Error ID: 1390710152-15032 (-1620608180)
Lead Capture Page: https://www.ulem.org/
Record Information:
00N5000000AZD2B = 2021-02-15
00N5000000AZD2Q = 21-35
00N5000000AZD2V = 123 street
00N5000000AZDIE =
00N5000000AZDIJ = randolph
00N5000000AZDIO = 02368
00N5000000AZDIT = 12345
00N5000000AZDIY = 12356
00N5000000AZDId = test12@test12.com
00N5000000AZDIi =
00N5000000AZDIn = Male
00N5000000AZDJ2 = Walk-in
00N5000000AZDJC = MSIMBO: Code Academy
00N5000000AZDJH = Black/African American
00N5000000AZDJR = English
00N5000000AZDJl = HS Diploma or GED
00N5000000AZDJq = Rent
00N5000000AZDK0 = 1 Person
00N5000000AZDKA = Below $5,000
00N5000000AZDKF = TAFDC/EAEDC
00N5000000AZDKP = No
00N5000000AZDKU = Work Part Time
00N5000000AZDKZ = 1 Child
00N5000000AZDKj = None
00N5000000AZDKt = Single
00N5000000AZDL3 = Own Vehicle
encoding = UTF-8
encoding = UTF-8
first_name = Test12
last_name = Test12
oid = 00Dxxxxxxxxxxxx
retURL = https://www.ulem.org/thank
submit = Submit
6 risposte
Hi Pascal,
"00N" is the Custom Field Definition.
I think some of the definitions specified above have been erased.
I think that is the part in bold.
00N5000000AZD2B = 2021-02-15
00N5000000AZD2Q = 21-35
00N5000000AZD2V = 123 street
00N5000000AZDIE =
00N5000000AZDIJ = randolph
00N5000000AZDIO = 02368
00N5000000AZDIT = 12345
00N5000000AZDIY = 12356
00N5000000AZDId = test12@test12.com
00N5000000AZDIi =
00N5000000AZDIn = Male
