I want to be able to assign based on state, and check if it's a state abbreviation or the full name, so
I created a lead assignment rules like this with the following
CONTAINS(State,"NY:New York")
But it doesn't seem to work when I was testing.
5 risposte
Attached is the screenshot, I'm testing #14, basically we have 3 territory manager and if the state field is blank it would go into round robin, but it's always going to round robin....
I am following the syntax for Example2 here: https://help.salesforce.com/apex/HTViewSolution?id=000004749&language=en_US
I see it said if I use the operator (:) then it would becomes equal, which is fine but I'm inputting the exact value and not getting the intended result.
Attach is the screenshot of the assignment rules
Thanks for all your help so far!
