I have one set up that gets all accounts from non US country code and that works fine.
I then set another territory with a rule:
(Account: Billing Country Code EQUALS US) AND (Account: Billing State/Province Code EQUALS FL)
And that finds Nothing! If I set an Account list view with the same rulles then it works and shows me 52 accounts (this is all in a sandbox), so there are accounts it could find.
Even if I remove the country equals US and just leve the state code it also fails.
As a workaround I tried
Account: Billing State/Province EQUALS Florida
And that works. So are country codes broken for use in the territory rules?
1 risposta
Great question. I don't know the answer, but as a test -- if you include the BillingState Code field on a report, do you have records that are FL? Or, do you also get a failure with a different State Code? If the answer is YES to both, it sounds like you found a bug. I would log a Support Case.
