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Alex Goren (DocNetwork) ha fatto una domanda in #Ask An Expert
11 set 2019, 17:55

Is there a way to remove assigned users from prospects in Pardot?

We set up a few automation rules to assign prospects to salespeople based on territories. After this went live, we realized that, for a few reasons, this was going to make life harder for us. Unfortunately we now have a couple thousand prospects assigned to users that I would like to still be unnassigned. Is there any way to revert these changes, or otherwise remove the user assigments entirely?
6 risposte
  1. Andrew Cook (SiteRx)
    11 set 2019, 18:23
    Hi Alexander,

     

    There's no way to unassign prospects once they have been assigned. The only thing you could really do is reassign them to a different user. In theory there'd be nothing from stopping you creating a Pardot only user called Unassigned Prospects that you reassign all these to.
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