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Topics#Data ManagementDomanda di Amber Gillis
Amber Gillis (K2M) ha fatto una domanda in #Data Management
7 mag 2015, 18:14

Eloqua/SF Contact Integration

We're currently integrating Eloqua with our SF Contacts and Leads.  We found that some of our contact info that are being updated in SF have info that's being overridden by old data in Eloqua.  I've reached out to Eloqua to understnad why Eloqua is overriding SF info if something's already there.  On the SF side, how can we filter incoming info to NOT override a certain Contact Record Type?
1 risposta
  1. J S
    8 mag 2015, 00:51
    Hi Amber, 

     

    You can try a validation rule like below. Just make sure the RecordTypeId is the one that you do not want Eloqua to override and the User.Id is the id for your Eloqua integration user.

     

    Hope this helps!

     

     

    AND ( 
    RecordTypeId = '012600000000zGm', 
    $User.Id ='00560000001P0zQ', 
    NOT( ISNEW() ) 
    )

     

     
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