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When editing a KM article, how do you get the "Submit for Approval" button to show? We have set up article types, we have an approval process set up. When editing an article there does not appear to be an option to edit the page layout and put the approval history or the submit for approvals on the edit article page. We are attempting to implement the approval processes with articles. We have approvals working on other objects, but am lost as to how to actually submit an article for approval - perhaps Article Edit is not where this function is found(?)
3 risposte
  1. 20 mar 2014, 22:08
    Answer - > Articles have been renamed to Knowledge. When setting up the Approval, in the pull down " Manage Approvals Processes For:" find and select the Article Type created by your org. From that point, write the approval processes, etc. This is the tie, the org specific article types are available there.
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