Mass email to non primary email.

Question

When doing mass email to contacts, it is only pullng in records that use the primary "Email" record.  We also use other email fields, Business Email, Email 3, and Email 4. For instance, we have their personal email in the "Email" field and that record gets emailed but nothing to business email.  Or, we have a Business Email only and the record is ignored completely.  How do I use mass emails to email all emails on file?

Manshu Sharma · Answer

Hi John,

This looks like an Idea that is related to your requirement: https://success.salesforce.com/ideaView?id=08730000000DhT6AAK

If yes, please vote on it.

Also, found this thread for some workarounds: https://success.salesforce.com/answers?id=90630000000h37iAAA

Thank you.

Mass email to non primary email.

Email Marketing

Risorse di formazione correlate

Ulteriore assistenza