1 risposta
Hi Gina,
Get Chat Event Notifications
Set up notifications when certain chat events are triggered. Subscribe to these particular events by calling to embedded_svc.addEventHandler in your Embedded Chat code snippet.
https://developer.salesforce.com/docs/atlas.en-us.230.0.snapins_web_dev.meta/snapins_web_dev/snapins_web_chat_events.htm